191 TouchBistro Testimonials

"I love TouchBistro. Their support team is always there to help you, no matter the situation. We were using a different iPad POS system before, but the TouchBistro staff made it quick and painless to convert to their system. The little tricks that the system offers is a huge time saver!"

“We’ve got a great community here in Lake Wylie. We’ve got a great clientele, and we’ve been able to retain a lot of our staff, which just really helps us continue to be that mom-and-pop shop where you get that extra attention that’s lacking at chain restaurants. We’re focused on treating our guests like our family when they’re in the building."

“TouchBistro’s built-in bill splitting option is really easy to use. It makes our lives easier and our customers are happy that we have the option to do that for them.”

"Service and support has been top notch and I can’t say enough about how pleased I am with TouchBistro!"

"Our sales have increased roughly 25% since implementing TouchBistro. Our inventory tracking has much improved, with 20% less losses and missing items. We also have fewer mistakes. It is faster, and easier to keep track of, allowing us to greatly improve customer experience, increase our sales, and keep track of our costs and profits."

"We chose TouchBistro because it is reputable and easy to set up and use. It’s hard to imagine running the business without TouchBistro."

"I think the reports are great and easy to use, the app on my cell phone makes it easy to manage the day’s activities."

"Blows our old POS system out of the water. Dynamic product, always improving the software. It has made our customer service quicker and more accurate; and it’s easy to train staff."

“With TouchBistro's cloud reporting, I can very easily analyze my business, and see what decisions I need to make to increase our sales."

“It was difficult when we first opened. We didn’t have any ‘name’ behind us. We were nobodies, and I had never done this before (opening or managing a restaurant). It was scary in a lot of ways. You don’t know if the food will work (e.g.resonate). You feel honored if people come and commit money to your restaurant, not knowing who you were.”

“The actual physical truck was a challenge. It didn’t run every day. [There were issues with] everything from tires to engine to fuel tanks. And the heat. There’s no AC in these trucks, and it’s 105 degrees outside. There’s nothing easy on a food truck.”

“You’re not going to have credit card discrepancies at the end of the day because TouchBistro is directly connected and integrated with the payment processor.”

“TouchBistro is a simple, stream-lined POS system. It’s user-friendly, intuitive, and provides easy-to-use reporting in the back end. Cloud reporting makes it easy for our accounting team to get in and pull reports on their side, and the snapshot reports let me easily see where we are in the middle of service.”

"It’s incredibly user friendly, making managing our reservations easier. We know what business is coming through the door each night. We’re able to manage our time so that the entire restaurant isn’t sitting all at once, overloading the kitchen."

"Before the reservation system, everything was done manually. You had to have the servers tell you when you when they were printing checks, and you would walk around the room to see who was on dessert. Now, the minute a check gets printed, you can look at the screen and tell a guest, I have something coming up now, within the next 5-10 minutes."