”In the long term, the centralisation of operating services is reflected in more flexible processes – in particular, for those customers who have both banking and insurance services with us. On the basis of many different metrics, I would rate the migration of the insurance operating services as a large …

"Single incidents or deviations do not reveal much of the level of information security. What we were and are looking for is an overall picture of technical information security. This is when data on information security changes into useful information for us."