“Staff now understand their own learning capabilities and what works for them. This has helped them in their family and social lives as well as at work. The Fire Service has improved its efficiency because individuals have a clearer understanding of procedures. Now they respond more quickly and can operate …

“I find Read&Write really helpful when I’m writing long, wordy reports on analyses I have completed. The screen reader function helps massively when I’m drafting a lengthy document. It’s great being able to hear a paragraph being read back aloud to me – giving me a lot more confidence that …