“Employees reported an increase in productivity and accuracy in their role, feeling valued and appreciated following the implementation of Read&Write. The stigma attached to declaring their disability decreased/ceased to exist, and employees felt confident offering peer-to-peer support to other colleagues around the disability agenda.”

“Staff now understand their own learning capabilities and what works for them. This has helped them in their family and social lives as well as at work. The Fire Service has improved its efficiency because individuals have a clearer understanding of procedures. Now they respond more quickly and can operate …