29 Textellent Testimonials

"I have been able to go from two front desk personnel to one per location. Texting is like having another staff member 24/7."

“We didn’t realize the power of texting until we tried it to promote our early bird sale. It was awesome. The phones started blowing up with people trying to buy before the deadline. We were also able to see the text replies and start a conversation. Texting is a great way to reach your customers.”

"Business has grown so much with referrals that we needed to hire more staff."

"Thanks for giving us the ability to keep in touch with our clients ALL year long! Our clients tell us that they love how easy it is to contact us at any time (even during off-season). The best marketing dollars I’ve spent this year in terms of impact on my clients."

"Being able to automatically send Prior Year client reminders to last Tax season clients without having to remember is so great! My previous clients come back each year now more than ever!"

"Thanks. Texting is working well, very well I should say. My retention is up and clients are coming earlier in the season which is great."

"I’m very pleased with it. There were other benefits from the service beyond just bringing the customers. Many customers thanked me and promised to come next year."

"70% of my clients scheduled their own appointments via testing."

“Textellent enables us to achieve a ‘speed to lead’ type campaign for franchisors like never before, and in turn helps us land more clients when we demonstrate the power of automated text campaigns to nurture leads.”

“We love how Textellent enables us to get the franchisors introductory message in front of leads immediately after an inquiry. It makes it easy for us to start the nurturing cadence and speeds up the qualification step. This is crucial to our sales methodology.”

"We offer our cafe customers a free sandwich on their birthday if they text in their birth dates. After that, we use texting to tell them about new menu items, holiday menus, and other specials. It’s great and who doesn’t like to be remembered on their birthday!"

"It would typically take 2-3 days to get them to respond to our franchise leads via email. With texting, we are seeing responses within 5 minutes. The response has been phenomenal, and it is all integrated with our Salesforce.com system. making a huge difference."

"Using Textellent's automated request for reviews, we have seen our number of reviews easily increase by 300-400%, and we are delighted."

"It’s wonderful. It saves me 15-20 hours a week at least! I couldn't imagine how it could work any better with my tax software than it already does."

"Textellent makes it so much easier and efficient to have 2-way conversations with our clients using texting. Plus it has given us an opportunity to cross sell some of our products and services to clients and we love how many of the messages we use are automated, yet feel like we sent them out personally."