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Elium is the leading european knowledge sharing platform deployed in small and large knowledge centric organisations such as L’Oréal, Capgemini, and EDF. Elium is the web and mobile platform dedicated to enterprise knowledge sharing. It enables you to collect, share, enhance knowledge and information flowing within and beyond your organisation.
HelpCrunch is an all-around communication platform for customer service and sales. It combines modern live chat, in-app messenger, auto messaging, ticketing, and email automation. Designed for SaaS and web services, e-commerce and online-to-offline businesses, HelpCrunch helps convert website visitors into customers, maximize sales, increase retention, and build loyal relationships.
Wix Answers is a unified customer support solution that puts the agent-customer interactions in one single view. Driven by self-service and intuitive UI, the agent’s time is spent only on what’s actually needed: delivering spot-on answers and increasing customer satisfaction. All support channels working together to give insight into the most common customer pain points to build a better product and guarantee customer retention.
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