"If you take care of your employees, they're going to take care of your clients."

"I learned that if we treat the customer right, in the long-run it's going to be beneficial. That's one of the principles I go by. I've always believed in treating people the way that I want to be treated."

“Everything came down to my realization that Tekmetric is better than everything else I had used before. I feel like I finally have a shop management system that’s on the same level as my service."

“Stop looking at the other ones. You're done searching.”

“Customers love it. They love transparency. I'm not just saying your filter is dirty—you see a picture of your filter.”

“QuickBooks is what I use for our accounting, and it’s up to date every day because I come in the following morning, enter my end-of-day report, enter all my expenses, and I know where I'm at.”