"TeamViewer combines remote access and shared meeting features in a single secure app, and it hides most of its complexity under an elegant interface. Its our top pick for remote access software for enterprise and corporate use."

“By using TeamViewer and TeamViewer Assist AR we were able to shorten our reaction time significantly.”

“Put simply, TeamViewer enables us to connect to customers easily and effectively. Trusting a remote access solution that can do just this might seem simple, but finding the right partner is easier said than done. It’s why we’ve been with TeamViewer for more than a decade and why we look …

“Availability and support with immediate troubleshooting 365 days a year, anytime and anywhere in the world.”

“The AR functionality of TeamViewer can easily be used via a smartphone camera – this increases the willingness of our customers to actually use the app enormously.”

“When our customer support learns about an issue, and if we can’t handle the issue over the phone, an expert has to go to the site. Handling requests remotely reduces time until recovery, since it eliminates staff travel times. Our current remote resolution rate is extremely high, and our customer …

“The remote access enables us to access the Würth systems to implement the wishes and requirements of the customers without being on site.”

“Without TeamViewer, response time would have to be nearly doubled and staff would have to be increased by 30~50%.”

“A significant advantage for me, as a user, is the overview of all computers that are connected via TeamViewer. In a folder structure, I can immediately see all computers listed in each division.”

“Previously we would have to talk to the customer and ask them to describe the error and then somebody had to visit the site to troubleshoot and identify the fault and then resolve. With Assist AR, an agent located anywhere in the world can be virtually ‘transported’ to the customer …

“Thanks to TeamViewer, we can offer our customers worldwide immediate help in real time. And with TeamViewer IoT we are able to offer our proven service quality for IIoT applications as well.”

“The clipboard and file transfer functions prevent data from being taken out of the system, and the two-factor authentication system strengthens access restrictions, so we have sufficient security measures in place.”

“Sharing drawings with TeamViewer allows us to provide precise support that cannot be communicated over the phone.”

“The payback period for investing in TeamViewer was very short.”

“The TeamViewer solution helps us to increase quality and eliminate rework to a large extent.”