“The technicians using SWIS have provided very positive feedback on the program. They are finding that SWIS is helping them find and repair problems more easily.”
"We are able to log the sessions which is important for legal purposes, as it means we can show exactly when we were logged on to their system and what we did. This protects us, and gives the customer total peace of mind."
“TeamViewer Tensor ticks all our integration, security and support requirements, and we are confident that the solution answers for our current and future needs.”
“Put simply, TeamViewer enables us to connect to customers easily and effectively. Trusting a remote access solution that can do just this might seem simple, but finding the right partner is easier said than done. It’s why we’ve been with TeamViewer for more than a decade and why we look forward to continue working with them in the future.”
“With TeamViewer Assist AR, we can help the crew immediately. We diagnose in real time and guide the crew in solving the problem.”
“TeamViewer provides us with a secure, reliable, and trustworthy bridge for 24/7 collaboration.”
“Simplicity is the main driver behind us using TeamViewer. As a company, we are invested in supporting each of our customers, one by one, and taking the time to call them and solve their specific problems. TeamViewer enables us to execute a premium customer service all at the click of a button.”
“TeamViewer is just as easy and fast to install as it is to use in practice. This has convinced our service team just as quickly and sustainably as the users.”
“TeamViewer ensures direct communication, to avoid delays during any project process, and it also guarantees that there is no security conflict with our corporate policies.”
“When a problem occurs, I receive a message from TeamViewer Remote Management and I can fix it immediately. This helps us avoid situations where a fault is only discovered and reported when it is actually too late.”
“Bühler has been certified according to ISO 27001 in 2020. Particularly in the area of security, we were able to take an important step towards this certification with TeamViewer Tensor.”
“We continue with initiatives for digitalisation and look forward to reducing more of the existing manual and paper processes.”
“With TeamViewer we find solutions in minutes through cross-departmental and cross-site collaboration that would otherwise take hours.”
“With TeamViewer we can detect impending downtimes and inform the customer before he even notices anything – an enormous added value for the customers as well as for ourselves.”
“Availability and support with immediate troubleshooting 365 days a year, anytime and anywhere in the world.”