"We are increasingly seeing that colleagues respond well to content which is entertaining and which they can opt into. At these difficult times we need to keep colleagues motivated and entertained so that they can keep doing a great job for our customers."

"Reflecting our heritage and presenting the business progressively is a critical requirement of our brand. The work we did with The Team is a ‘once in 20 years’ exercise’ and not only does the work look great, the responses to it have been extremely positive whilst we transition the full …