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“We knew that running a brokerage and having our own assets meant that we could be dedicated to customers AND flexible enough to adapt to changes in the marketplace – because you never can be sure where the market is going."
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"We were able to adapt the Tailwind platform with ease and the learning curve was short. System has a lot of functionality and the support by their staff is excellent! Greatly enhanced our capability to manage our transportation services.I would definitely recommend Tailwind!"
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"Before Tailwind, we weren’t using any software to manage our operation and everything was handled by pen and paper. That did the trick while we were small and only had a few trucks, but once we started to focus on growing the company, we knew we needed a good system …
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"Tailwind has made our daily routine much easier and efficient. Tracking equipment, payables and receivables, as well as, sending orders and quotes is quite simple. Tailwind’s support department is good, anytime we have a problem we are able to get answers promptly. I did a little bit of training with …
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"Tailwind has been a wonderful company to work with! As a specialized transportation company, it was very difficult to find a software program on the market to fit our dispatch, accounting, and maintenance needs without breaking the bank. Tailwind has been able to meet all of our needs and is …
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"Tailwind is very user friendly and has customizable features that can be done at the user level or through their support network. Run into an issue? Just call or email their support team, responses are always quick and solutions just as good."
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"The software is good for tracking shipments and for the visibility it provides for all of our employees. Anyone in the office can pull up the orders and dispatches and know exactly what is happening. We phone in to the support department to ask for help with invoicing and generating …
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“Yes, there are a couple of things I would like to see added – more visibility into some of the costs of a truck and the driver – and I have already submitted those requests. That ‘in app chat’ in the new online version is a good feature. I send …
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"We began searching for an operations software package in early 2007. After investigating a number of systems, we found Tailwind. The Tailwind staff made the transition from manual to automated very easy. They were all very professional and maintained timelines that were very tight. Tailwind helped us to adapt forms …
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"Tailwind’s provides a clear board that uses a variety of colours and headings to make it easy to read and offers a great deal of information. The setup of the program is straightforward, allowing for smooth work processes. The error pop-ups provide a clear explanation of the problem so you …
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"There is no other way to go than being on a maintenance and support plan with Tailwind. I have noticed a huge improvement with the new Customer Success Platform that is being offered. Previously, we were not using the system to its full potential. Angelena reached out to us this …
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"This is a very user friendly program. All features are great and can be user altered for their own preferences. Tailwind provides excellent support and is willing to work to meet your needs. I would recommend this program to anyone who is interested in have a user friendly program and …
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"I just want to thank you for everything you’ve done for us. I feel like sometimes I can really be a real pain in the butt but you always come through and help me in every way you can. I know it can be very frustrating at times. I know …
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“This system is great. It is fairly easy to learn and has lots to offer. The Driver Pay Wizard is very handy for my department. I am able to immediately determine if PRO#s have or have not been paid to a driver. My old method was to look through every …
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"All of our information is easily and readily available to us with pinpoint accuracy. Our customers are happier, more informed and better taken care of since we installed the software. We can quickly and accurately track our customers’ loads and update them at a moment’s notice on their shipment status. …