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"I could not be happier with the service I’ve received. You supplied me with a great product years ago and it just keeps getting better. I regularly recommend Tailwind to others."
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"We are a small company, it’s just me, my employer and 5 drivers. We just received our authority two years ago. The old software we were using was very tedious and I never heard back from their support department when I needed help. With Tailwind I can punch in 5 …
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"All of our information is easily and readily available to us with pinpoint accuracy. Our customers are happier, more informed and better taken care of since we installed the software. We can quickly and accurately track our customers’ loads and update them at a moment’s notice on their shipment status. …
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"Tailwind dealt directly with my interest and provided patience along with understanding and an open mind for the specific requests. Tailwind’s employees have carried these same customer service elements in our day-to-day communications over the past few years and continue to value me as if I was their only customer. …
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"Tailwind’s provides a clear board that uses a variety of colours and headings to make it easy to read and offers a great deal of information. The setup of the program is straightforward, allowing for smooth work processes. The error pop-ups provide a clear explanation of the problem so you …
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“This system is great. It is fairly easy to learn and has lots to offer. The Driver Pay Wizard is very handy for my department. I am able to immediately determine if PRO#s have or have not been paid to a driver. My old method was to look through every …
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"The software is good for tracking shipments and for the visibility it provides for all of our employees. Anyone in the office can pull up the orders and dispatches and know exactly what is happening. We phone in to the support department to ask for help with invoicing and generating …
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“Yes, there are a couple of things I would like to see added – more visibility into some of the costs of a truck and the driver – and I have already submitted those requests. That ‘in app chat’ in the new online version is a good feature. I send …
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"Lynda is our trainer from Tailwind. All of us here at RPM Expedite Inc. were trained by her on how to use Tailwind. Lynda is extremely knowledgeable and every time if we needed something quick, she always try to resolve our problems right away. We could not ask for any …
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"We have been using Tailwind since 2005 and could not be happier with the program. This program has increased our efficiency within our company. The over the phone training they offer was convenient and easy to comprehend. They are very friendly and always ready to answer any questions that we …
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“The free trial helped. I found it was easy to learn. I attended Lynda’s free training sessions, went on the Tailwind YouTube channel to see the all the videos available to me on how to use the system, and I have gotten to know all your support group – I …
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"The technical support is thorough, responsive and helpful at Tailwind."
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"The software is easy to understand and provides all TMS functions from dispatch, AP, AR, to account management reporting. It has some nice features due to its integration with mileage programs, posting sites, and reporting. Tailwind supports multiple users and most importantly works using multiple currencies for CDN and USD."
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"Tailwind is very user friendly and has customizable features that can be done at the user level or through their support network. Run into an issue? Just call or email their support team, responses are always quick and solutions just as good."
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"Tailwind has been a wonderful company to work with! As a specialized transportation company, it was very difficult to find a software program on the market to fit our dispatch, accounting, and maintenance needs without breaking the bank. Tailwind has been able to meet all of our needs and is …