“We knew that running a brokerage and having our own assets meant that we could be dedicated to customers AND flexible enough to adapt to changes in the marketplace – because you never can be sure where the market is going."

“Yes, there are a couple of things I would like to see added – more visibility into some of the costs of a truck and the driver – and I have already submitted those requests. That ‘in app chat’ in the new online version is a good feature. I send …

"The technical support is thorough, responsive and helpful at Tailwind."

"We have been very pleased with our decision to implement TAILWIND as our primary operations and tracking software. As a distribution/warehousing business with three locations stretching from coast to coast, our information has to be available to all locations. TAILWIND’s software has allowed us to centralize all of our information …

"We began searching for an operations software package in early 2007. After investigating a number of systems, we found Tailwind. The Tailwind staff made the transition from manual to automated very easy. They were all very professional and maintained timelines that were very tight. Tailwind helped us to adapt forms …

"Tailwind dealt directly with my interest and provided patience along with understanding and an open mind for the specific requests. Tailwind’s employees have carried these same customer service elements in our day-to-day communications over the past few years and continue to value me as if I was their only customer. …

"Tailwind is awesome from top to bottom. It has been a pleasure to work with all the support and sales staff at Tailwind. The software saves us an incredible amount of time, our dispatch process has become streamlined thanks to Tailwind. We were an old company that was resistant to …

"The software is easy to understand and provides all TMS functions from dispatch, AP, AR, to account management reporting. It has some nice features due to its integration with mileage programs, posting sites, and reporting. Tailwind supports multiple users and most importantly works using multiple currencies for CDN and USD."

"Order entry and dispatching are easily handled with Tailwind. It’s good value for the money spent and I would recommend it to others."

“Since we had worked with information systems in logistics before, we knew the importance of controlling and managing the information that was coming in, and going out. We were wary of trying to do it with spreadsheets and the challenges of version control.”

“We liked the way Tailwind flowed, how it allowed us to interact with our carriers, and the one entry system, where all of our data and information was centralized and connected to the things we needed to do in our Operations and in our Administration.”

"We have been using Tailwind since 2005 and could not be happier with the program. This program has increased our efficiency within our company. The over the phone training they offer was convenient and easy to comprehend. They are very friendly and always ready to answer any questions that we …

"What I really like about Tailwind is the customer support. The support team is responsive and appropriately reactive. The Tailwind software program is organized and user-friendly. We broker in our business, and had gone through the process of demoing several other transportation management systems. We learned that the other programs …

"Tailwind has been a wonderful company to work with! As a specialized transportation company, it was very difficult to find a software program on the market to fit our dispatch, accounting, and maintenance needs without breaking the bank. Tailwind has been able to meet all of our needs and is …

"We needed a system to make confirmation sheets and were using pen and paper to run our business. I contacted Tailwind and had a demo with Lynda. We got our logins and watched two training videos on our own time. The program was super easy to learn on our own. …