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"Order entry and dispatching are easily handled with Tailwind. It’s good value for the money spent and I would recommend it to others."
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"Tailwind has given us greater visibility into our dispatch and invoicing, as well as our daily operational challenges. It is extremely rewarding to work with a company that has such exceptional customer service."
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"There is no other way to go than being on a maintenance and support plan with Tailwind. I have noticed a huge improvement with the new Customer Success Platform that is being offered. Previously, we were not using the system to its full potential. Angelena reached out to us this …
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"Tailwind is easy to use and very pleasant to look at (which is important if you have to stare at it for several hours a day). However, the true strength of this offering comes from the company's dedication to making sure that you understand how to use and get the …
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"I have had a great experience with the software. The staff is very responsive and would gladly be able to train me on anything I need to know."
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"The software is easy to understand and provides all TMS functions from dispatch, AP, AR, to account management reporting. It has some nice features due to its integration with mileage programs, posting sites, and reporting. Tailwind supports multiple users and most importantly works using multiple currencies for CDN and USD."
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“This system is great. It is fairly easy to learn and has lots to offer. The Driver Pay Wizard is very handy for my department. I am able to immediately determine if PRO#s have or have not been paid to a driver. My old method was to look through every …
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"Tailwinds allows for smooth work processes and efficiency with minimal staffing requirements allowing for greater profitability and the system and execution are simple and very user-friendly."
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“I can’t emphasize just how responsive Tailwind and its customer service team has been to our need. We’ve reduced our cost of producing an invoice by over 75%. We reduced the cost of making a payment by over 50%. We have built out our offering using the Tailwind TMS to …
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“We knew that running a brokerage and having our own assets meant that we could be dedicated to customers AND flexible enough to adapt to changes in the marketplace – because you never can be sure where the market is going."
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"As a startup business I easily completed integration and worked efficiently from day one. The invoicing is very detailed collecting information from the normal workflow of dispatch to billing. Tailwind has developed a very powerful platform with customizable features for any size business. During integration their customer support via live …
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"Tailwind’s provides a clear board that uses a variety of colours and headings to make it easy to read and offers a great deal of information. The setup of the program is straightforward, allowing for smooth work processes. The error pop-ups provide a clear explanation of the problem so you …
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"We are a small company, it’s just me, my employer and 5 drivers. We just received our authority two years ago. The old software we were using was very tedious and I never heard back from their support department when I needed help. With Tailwind I can punch in 5 …
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“Yes, there are a couple of things I would like to see added – more visibility into some of the costs of a truck and the driver – and I have already submitted those requests. That ‘in app chat’ in the new online version is a good feature. I send …
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"This is a very user friendly program. All features are great and can be user altered for their own preferences. Tailwind provides excellent support and is willing to work to meet your needs. I would recommend this program to anyone who is interested in have a user friendly program and …