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"The software is easy to understand and provides all TMS functions from dispatch, AP, AR, to account management reporting. It has some nice features due to its integration with mileage programs, posting sites, and reporting. Tailwind supports multiple users and most importantly works using multiple currencies for CDN and USD."
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“We knew that running a brokerage and having our own assets meant that we could be dedicated to customers AND flexible enough to adapt to changes in the marketplace – because you never can be sure where the market is going."
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"We have enjoyed working with Tailwind over the past four months. Not only because the application fits our needs as a small, growing truck company but, beyond all that, their staff is genuinely interested in our success as a business. I know that if I have a question or a …
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"This is a very user friendly program. All features are great and can be user altered for their own preferences. Tailwind provides excellent support and is willing to work to meet your needs. I would recommend this program to anyone who is interested in have a user friendly program and …
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"We have been very pleased with our decision to implement TAILWIND as our primary operations and tracking software. As a distribution/warehousing business with three locations stretching from coast to coast, our information has to be available to all locations. TAILWIND’s software has allowed us to centralize all of our information …
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"Tailwinds allows for smooth work processes and efficiency with minimal staffing requirements allowing for greater profitability and the system and execution are simple and very user-friendly."
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“Yes, there are a couple of things I would like to see added – more visibility into some of the costs of a truck and the driver – and I have already submitted those requests. That ‘in app chat’ in the new online version is a good feature. I send …
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"Very user friendly, very simple and easy to find information. I can get information from 3-4 years from using the system about driver, power units, trailers, customers, vendors etc."
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"Tailwind has given us greater visibility into our dispatch and invoicing, as well as our daily operational challenges. It is extremely rewarding to work with a company that has such exceptional customer service."
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“I can’t emphasize just how responsive Tailwind and its customer service team has been to our need. We’ve reduced our cost of producing an invoice by over 75%. We reduced the cost of making a payment by over 50%. We have built out our offering using the Tailwind TMS to …
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"The technical support is thorough, responsive and helpful at Tailwind."
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"The software is good for tracking shipments and for the visibility it provides for all of our employees. Anyone in the office can pull up the orders and dispatches and know exactly what is happening. We phone in to the support department to ask for help with invoicing and generating …
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"We have been using Tailwind since 2005 and could not be happier with the program. This program has increased our efficiency within our company. The over the phone training they offer was convenient and easy to comprehend. They are very friendly and always ready to answer any questions that we …
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"All of our information is easily and readily available to us with pinpoint accuracy. Our customers are happier, more informed and better taken care of since we installed the software. We can quickly and accurately track our customers’ loads and update them at a moment’s notice on their shipment status. …
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“I feel that I have just touched the surface on what I can do in this business,” he shared. “And it’s probably the same for how I am using the Tailwind application – I am sure I will use it even more as my business grows.”