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"We have been using Tailwind since 2005 and could not be happier with the program. This program has increased our efficiency within our company. The over the phone training they offer was convenient and easy to comprehend. They are very friendly and always ready to answer any questions that we …
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“This system is great. It is fairly easy to learn and has lots to offer. The Driver Pay Wizard is very handy for my department. I am able to immediately determine if PRO#s have or have not been paid to a driver. My old method was to look through every …
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"We began searching for an operations software package in early 2007. After investigating a number of systems, we found Tailwind. The Tailwind staff made the transition from manual to automated very easy. They were all very professional and maintained timelines that were very tight. Tailwind helped us to adapt forms …
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"All of our information is easily and readily available to us with pinpoint accuracy. Our customers are happier, more informed and better taken care of since we installed the software. We can quickly and accurately track our customers’ loads and update them at a moment’s notice on their shipment status. …
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"We have enjoyed working with Tailwind over the past four months. Not only because the application fits our needs as a small, growing truck company but, beyond all that, their staff is genuinely interested in our success as a business. I know that if I have a question or a …
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"I just want to thank you for everything you’ve done for us. I feel like sometimes I can really be a real pain in the butt but you always come through and help me in every way you can. I know it can be very frustrating at times. I know …
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“Since we had worked with information systems in logistics before, we knew the importance of controlling and managing the information that was coming in, and going out. We were wary of trying to do it with spreadsheets and the challenges of version control.”
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“We liked the way Tailwind flowed, how it allowed us to interact with our carriers, and the one entry system, where all of our data and information was centralized and connected to the things we needed to do in our Operations and in our Administration.”
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"Very user friendly, very simple and easy to find information. I can get information from 3-4 years from using the system about driver, power units, trailers, customers, vendors etc."
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"The software is good for tracking shipments and for the visibility it provides for all of our employees. Anyone in the office can pull up the orders and dispatches and know exactly what is happening. We phone in to the support department to ask for help with invoicing and generating …
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"Tailwind has grown and it shows. Your customer service is incredible. I love learning and your support team can teach me how to tackle my software issues. When our companies work together to build a relationship we both can achieve success. Our old system was DOS based and when we …
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"Tailwind dealt directly with my interest and provided patience along with understanding and an open mind for the specific requests. Tailwind’s employees have carried these same customer service elements in our day-to-day communications over the past few years and continue to value me as if I was their only customer. …
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"I have had a great experience with the software. The staff is very responsive and would gladly be able to train me on anything I need to know."
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"There is no other way to go than being on a maintenance and support plan with Tailwind. I have noticed a huge improvement with the new Customer Success Platform that is being offered. Previously, we were not using the system to its full potential. Angelena reached out to us this …
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"This is a very user friendly program. All features are great and can be user altered for their own preferences. Tailwind provides excellent support and is willing to work to meet your needs. I would recommend this program to anyone who is interested in have a user friendly program and …