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"With Syteca’s support team being available 24/7, deployment of and further work with the platform went smoothly and without any complications.”
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"What we like the most about the Ekran Partner Program is how easy it was to get started. The communication with the team is both smooth and efficient. Also, the support received from Ekran System team, both informational and technical, has always been very prompt and helpful."
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"Ekran System was the only solution that allowed us to monitor servers running different OSs and install critical updates offline. Getting the same monitoring functionality for a reasonable price was an unexpected benefit of this cooperation."
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"Ekran System is a reliable product that meets its functions. We use it to monitor privileged activity on corporate servers because of maximal simplicity of the interface and the most integrated and easy to analyze format."
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"I especially enjoy the ability to keep everyone up to date on the agent without reboots or scheduling them [updates]. The quality of recordings is great and very detailed. Doing a search within the recordings helps to narrow down to what you are looking for."
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"In addition to Ekran System, we’ve examined other system solutions, but after comparing the different systems’ features and capabilities, the conclusion was very clear that Ekran System provides the most diverse and extensive platform and set of capabilities."
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"Ekran System offers features that best align with our needs and challenges. It easily integrates with our existing systems and ensures uninterrupted operation. Ekran System's data archiving and data recovery are also beneficial. Additionally, it has Ukrainian localization, for which we are particularly appreciative."
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"Ekran System provides the widest set of tools in terms of monitoring, recording, identity management, access control, alerts on unusual activities, two-factor authentication and more. The platform is also unique in its ability to withstand the large loads and record activities at all checkout points in our branch offices."
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"Ekran System has become a great choice to record and audit user actions in our infrastructure. It delivers a powerful and flexible toolset; moreover, the Ekran team was ready to customize the platform for our needs, adding several new features."
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"It's a simple and very useful tool for GDPR compliance, ISO certificates, monitoring admins and users, and measuring the efficiency of employees and IT providers. The founders of Ekran get back to us quickly, and if we need an add-on, they provide it really fast. We were able to finalize …
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"We use Syteca to record remote sessions of service technicians. We have several systems serviced by external companies. Thus, we have to monitor all their actions in our systems for accountable reasons. Provided solution is easy to use, yet robust, and meets our expectations."
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"The ability to replay recorded sessions is a game-changer. When we need to investigate something, we can look up the session we need and see exactly what was done. This saves us time and gives us definitive answers when something goes wrong."
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"Ekran System provides a great solution for customers that need a session recording and activity audits, as well as incident response functionality to detect and prevent insider threats."
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"This tool really gives you everything. It gives you voice and video records, it helps you investigate incidents, respond to complaints, pass audits. Also, the support is very responsive and they really listen to their clients."
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"For us, it’s important to monitor the quality of service and manage customer complaints. With a monitoring solution, investigating a complaint is not a ‘he said she said’ type of situation — we have the evidence. It’s more efficient than searching for emails, listening to phone conversations, and so on."