33 Syteca Testimonials

"It's a simple and very useful tool for GDPR compliance, ISO certificates, monitoring admins and users, and measuring the efficiency of employees and IT providers. The founders of Ekran get back to us quickly, and if we need an add-on, they provide it really fast. We were able to finalize business opportunities with their endless support. In addition, it's totally cost efficient compared to competitors."

“We use Ekran System to record remote sessions of service technicians. We have several systems serviced by external companies. Thus, we have to monitor all their actions in our systems for accountable reasons. Provided solution is easy to use, yet robust, and meets our expectations.”

"Ekran gives me confidence when working with external service providers, resolves concerns about using such services we had in the past. The system monitors suppliers and if there is any concern, I can track everything."

"This tool really gives you everything. It gives you voice and video records, it helps you investigate incidents, respond to complaints, pass audits. Also, the support is very responsive and they really listen to their clients."

"For us, it’s important to monitor the quality of service and manage customer complaints. With a monitoring solution, investigating a complaint is not a ‘he said she said’ type of situation — we have the evidence. It’s more efficient than searching for emails, listening to phone conversations, and so on."

"After deploying Ekran System, monitoring our partners’ remote access became much easier. Now we have detailed records of partners' activities that we can monitor and audit whenever we need to. Implementing Ekran's 2FA feature enabled us to further increase the security of privileged access. And the support team always responds quickly and efficiently resolves our requests."

"Ekran System was deployed at several endpoints and servers within the organization, and the implementation of the agents was done quickly and efficiently. Immediately after deployment, we gained precise access control, as well as the monitoring and recording capabilities we wanted."

"In addition to Ekran System, we’ve examined other system solutions, but after comparing the different systems’ features and capabilities, the conclusion was very clear that Ekran System provides the most diverse and extensive platform and set of capabilities."

"I especially enjoy the ability to keep everyone up to date on the agent without reboots or scheduling them [updates]. The quality of recordings is great and very detailed. Doing a search within the recordings helps to narrow down to what you are looking for."

"Ekran System provides the widest set of tools in terms of monitoring, recording, identity management, access control, alerts on unusual activities, two-factor authentication and more. The platform is also unique in its ability to withstand the large loads and record activities at all checkout points in our branch offices."

"Ekran System greatly streamlines all work with vendors. With it, we can monitor and track the activity of anyone who connects to the network at any time. Of course, it also contributes greatly to the whole issue of information security."

"Ekran customized some of their functionality to help us solve our security task. Now, monitoring and auditing users accessing the SWIFT network through our environment is much easier."

"We are no strangers to cybersecurity, so we knew what solution would suit best to reinforce the security of the software development and continuous integration processes in our company. The [Ekran System] team did a great job meeting our specific needs. Apart from satisfying our major request, the [Ekran System] platform also helped us to securely share secrets with employees who need to access specific endpoints thanks to the secrets and vault functionality."

"As the organization's activity increased, so did the number of vendors that needed to connect to the network, and managing the allocation of users and passwords became more complicated and time-consuming than managing the computer system. In addition, we had no ability to monitor what each provider was doing on the network and make sure they weren’t connecting to servers they were not authorized to connect to or performing operations they weren’t authorized to perform. The inability to monitor and document these actions reduced the level of information security and increased the risk of data breach incidents."

"The Ekran System team was always there for me for any questions I had and was able to resolve issues during deployment. The support provided by the company is by far the best for any software I have ever encountered.’’