33 Syteca Testimonials

“We use Ekran System to record remote sessions of service technicians. We have several systems serviced by external companies. Thus, we have to monitor all their actions in our systems for accountable reasons. Provided solution is easy to use, yet robust, and meets our expectations.”

"The [Syteca] solution helped us gain full control over the activities of privileged users of third-party employees on selected servers and terminals."

"As the organization's activity increased, so did the number of vendors that needed to connect to the network, and managing the allocation of users and passwords became more complicated and time-consuming than managing the computer system. In addition, we had no ability to monitor what each provider was doing on the network and make sure they weren’t connecting to servers they were not authorized to connect to or performing operations they weren’t authorized to perform. The inability to monitor and document these actions reduced the level of information security and increased the risk of data breach incidents."

"We use Syteca to record remote sessions of service technicians. We have several systems serviced by external companies. Thus, we have to monitor all their actions in our systems for accountable reasons. Provided solution is easy to use, yet robust, and meets our expectations."

"We tried quite a few products before we came to Ekran System. The key factor that led me to Ekran was fast communication from sales to support. I’d highly recommend Ekran System to most colleagues. Within 30 to 40 minutes I had it up and running and it was recording. I was quite impressed by how quick and easy it was. I definitely recommend Ekran System!"

"This tool really gives you everything. It gives you voice and video records, it helps you investigate incidents, respond to complaints, pass audits. Also, the support is very responsive and they really listen to their clients."

"For us, it’s important to monitor the quality of service and manage customer complaints. With a monitoring solution, investigating a complaint is not a ‘he said she said’ type of situation — we have the evidence. It’s more efficient than searching for emails, listening to phone conversations, and so on."

“In order to comply with regulations and corporate policy rules, we wanted to ensure uninterruptible privileged user audit, as well as provide local and remote employee activity monitoring. That’s why we have chosen Ekran System, easy-to-use and affordable solution, which met our expectations in full measure.”

"Ekran customized some of their functionality to help us solve our security task. Now, monitoring and auditing users accessing the SWIFT network through our environment is much easier."

"The analytics we can collect from Ekran also play a role in helping our decision-making. And that not only helps our information security strategy but also helps us in our quest to achieve maximum efficiency in terms of using the right technology and equipment to carry out our tasks."

"The ability to replay recorded sessions is a game-changer. When we need to investigate something, we can look up the session we need and see exactly what was done. This saves us time and gives us definitive answers when something goes wrong."

"The [Ekran System] solution from DATASYS helped us gain full control over the activities of privileged users of third-party employees on selected servers and terminals of the AGEL Group."

"As a Managed Service Provider we are responsible for our customers' servers but aren't the only ones with access and often well intentioned 3rd parties cause disruption with unauthorised changes. Ekran gives us peace of mind that all actions carried out on the server are recorded and we can quickly identify & rectify issues. It's like having CCTV for your server and in these times of a need for heightened security and auditing this is perfect for the job. Our cloud based centralised management console makes it easy for us to monitor all our customers in one place, which is great for a MSP as we can quickly deploy this to customers with minimal, if any, changes to their network or infrastructure."

"Ekran System offers features that best align with our needs and challenges. It easily integrates with our existing systems and ensures uninterrupted operation. Ekran System's data archiving and data recovery are also beneficial. Additionally, it has Ukrainian localization, for which we are particularly appreciative."

"Ekran System provides a great solution for customers that need a session recording and activity audits, as well as incident response functionality to detect and prevent insider threats."