“To compete and thrive in this next generation, we must fine tune all aspects of our organization to achieve new levels of clarity, focus, and resolution. This is not a choice -- it is an imperative. We are calling this next step in our transformation ‘TriadHD,’ with a goal of …

"Synergetics’ customer segmentation and margin analysis helped us prepare for a very difficult economic period. They helped us to understand our costs and business model better, allowing us then to reposition our value proposition and restructure operations."