"Synergetics’ customer segmentation and margin analysis helped us prepare for a very difficult economic period. They helped us to understand our costs and business model better, allowing us then to reposition our value proposition and restructure operations."

"For years we operated without paying proper attention to productivity, efficiencies and costs. Many of our people were confused with the Lean Manufacturing Process. Lean in most instances meant Loose. Synergetics focused on what was important to us and helped us to see a reality that we could not see."