“Technology must simplify the customer experience, or at least make it more enjoyable. Increased competition especially from online retailers like Amazon is driving up expectations, even if they’re not directly competing with us.”

"Closing a store for refurbishment is never an easy decision, particularly when major competitors are in easy reach of our customers. When we started, the goal was to retain 27% of the business. We actually retained 70%! So not only are we keeping the primaries, keeping the secondaries, but we’re …

“It was a really good fit because it allowed us to build out what we needed rather than try to adapt our needs to existing software, Our business is growing, and we need to squeeze every ounce of capability that we can out of this facility. We need to become …

“Once started in production the benefits of Proceedix for other departments, and mainly the possibility for communication between different departments was seen. Nowadays Proceedix is integrated in the daily way of working for production, maintenance department, HSE, facility and quality.”

“Digitizing our Quality Inspections with Proceedix resulted in over 70% of time savings and in a significant improvement of our quality performance.”

“SymphonyAI’s extensive expertise in AI and integration with the IRIS Foundry Platform has made Proceedix one of the most advanced AI-enabled solutions on the market.”

“At the beginning we emphasized that clear visualization was very important to us. If values are outside the predefined limits, that should be made clear to the operator immediately using colour codes. When anything is out of range, the operator also immediately receives a message saying that he must inform …

“I believe in creating a culture where systems drive operational excellence. The collaboration with SymphonyAI Industrial Digital Manufacturing has helped us capture data critical to the development of cutting edge solutions that know how to harness data for value.”

“What I’ve always found with SymphonyAI is that their ITSM platform has been able to fit my needs.”

“We had a tremendous amount of data coming in, which we loved, but we couldn’t turn it into actionable insights given the amount of time it took to review and analyze and come to action points.”

“It is not an easy task to control such a huge inventory, We wouldn’t see the assets after the first day of the new procurement. Then we don’t see it again until the support period. We needed to determine do we have to actually sell it off or do we …

“Neither snow nor rain nor heat nor gloom of night stays these couriers from the swift completion of their appointed rounds.”

"The tools like SymphonyAI are the tools of the future and it grows with the business."

“We really needed to get our hands on all the data points around our batch manufacturing processes, We don’t have the internal IT resources, or the time, to develop our own execution system, so I began to invite providers to look at our situation and see how their solutions would …

“We’ll be able to prioritize optimally, We have multiple batches reacting simultaneously, so if someone isn’t prioritizing correctly, we may finish one batch faster than another, the other may suffer, and the net result is that overall throughput is decreased because we didn’t prioritize correctly.”