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Netomi is the first AI platform for customer service that allows businesses to activate, manage and train AI to automatically resolve tickets, enhance agent productivity and provide a world-class customer experience. They work with global retail, travel & hospitality, telecommunications, finance and insurance companies including WestJet, Nestle and Singtel.
Roots Automation brings together machine intelligence and human ingenuity in the form of advanced, intelligent Digital Coworkers. Think of a Digital Coworker as your ideal employee – digitized. Roots Automation Digital Coworkers are built with AI at their core and are able to think, read and intuit like a human. They are pre-trained to understand and interact with documents, systems and processes commonly found in Insurance, Healthcare and Banking. Their knowledgebase is perpetually expanding with learning federated across Customers. They are always on, ultra-secure and deliver ROI from day one. Digital Coworkers free your people of inefficient, repetitive, soul-destroying work – enabling them to be more creative, more collaborative and more innovative. In essence, they make work more human.
Twixor helps brands to deliver end-to-end customer fulfillment across marketing, transaction, support operations, and augment customer experience across all customer journeys. Twixor’s AI-enabled conversational Digital Assistant offers a dynamic cloud-based Customer Experience platform. Their platform is equipped with an omnichannel journey builder, dynamic rich cards, an NLP-powered Digital Assistant, campaign manager, and comprehensive features to make the customer conversation more engaging and reap maximum business benefits
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