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Druid is an intelligent chat bot that empowers employees, customers and partners to digitally communicate with your business and enterprise systems in the most intuitive, efficient and human-like way. The Druid applies modern technologies and design principles, providing a familiar(chat) user experience across all lines of business, tasks and devices. You enable users to interact with complex business systems even when they do not have access to them. Druid’s assistance reduces the time spent by employees with data operation (non-productive time) and increases data quality, therefore reducing the overall costs for the same output.
Netomi is the first AI platform for customer service that allows businesses to activate, manage and train AI to automatically resolve tickets, enhance agent productivity and provide a world-class customer experience. They work with global retail, travel & hospitality, telecommunications, finance and insurance companies including WestJet, Nestle and Singtel.
Roots Automation brings together machine intelligence and human ingenuity in the form of advanced, intelligent Digital Coworkers. Think of a Digital Coworker as your ideal employee – digitized. Roots Automation Digital Coworkers are built with AI at their core and are able to think, read and intuit like a human. They are pre-trained to understand and interact with documents, systems and processes commonly found in Insurance, Healthcare and Banking. Their knowledgebase is perpetually expanding with learning federated across Customers. They are always on, ultra-secure and deliver ROI from day one. Digital Coworkers free your people of inefficient, repetitive, soul-destroying work – enabling them to be more creative, more collaborative and more innovative. In essence, they make work more human.
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