176 SurveyMonkey Testimonials

“We’ve worked hard to do a better job listening to our employees, and collecting valuable feedback through SurveyMonkey has allowed us to make significant improvements for drivers.”

“SurveyMonkey helped us start our business. We started using it from day one to validate our assumptions with customers.”

“SurveyMonkey CX allowed us to have visibility across the business. That visibility is allowing us to make better operational decisions.”

"So we put out a SurveyMonkey, To clients past, present and new, Asking for their feedback, About our service too."

"I recently used SurveyMonkey to poll customers about what types of content, functionality, and design they would like to see on our website. Our survey directly impacted the development, design, and execution of the following websites: www.mheducation.ca, www.mheducation.co.uk and www.mheducation.com.au."

“One way Baker Boyer's president and CEO, Mark Kajita, ensures that all employees feel connected to him is through a monthly SurveyMonkey survey. He replies to submitted questions with a video. We call this Q&A survey/video series Question Mark.”

“At TrustRadius, I get to do fascinating research about how people identify problems at work, find technology solutions, and rally their orgs to make changes. Much of that happens through surveys. I believe in the power of feedback to help us improve as a company and as individuals. Plus, it's fun to peek behind the curtain, and see the sparkle inside someone else's head. Oh, the insights you can get when you simply ask people what they think, feel, need, and expect. I find that SurveyMonkey insights pair really well with insights from other tools I use in my research.”

“The survey helped us narrow down where we would spend our limited resources. We asked questions about what types of programs the community would like to see. One topic that was rated high was social activities. And at one of the first bingo lunches we held, one person said to me, 'It's so nice to be able to have lunch with someone other than myself.' You get the real feel for the success of this program by seeing the smiles on seniors faces.”

“SurveyMonkey has built my business. That is an honest statement. Note to other business owners: If you are not using SurveyMonkey to build your business, you are missing out on an incredible tool. From when I decided to build the app until now when I’m figuring out how to advertise the app, SurveyMonkey has been there for me.”

“NaNoWriMo believes in the transformational power of creativity. We provide the structure, community, and encouragement to help people find their voices, achieve creative goals, and build new worlds—on and off the page.”

“ROI wasn’t our first consideration, because SurveyMonkey Enterprise is necessary for doing what we do. It’s just like turning on the electricity at work.”

“When we do come out with an innovation, we are including the voice of pet parents in our process and in our design of new products.”

“Once this is all fueled into the Power BI dashboard, we're able to slice and dice by industry, customer size, and survey type and see on a broad scale specific insights related to our customers, which we really haven't been able to secure before.”

"From a brand awareness standpoint, this has really been a key driver for us in letting us know where we stand in the market in terms of Net Promoter and customer effort. It has been a huge driver for projects that we've launched internally to really drive innovation in our industry."

“It is critical that we are able to get a pulse on what fans care about and an understanding of our market so that we can really optimize the fan experience and really differentiate our venue from all the other entertainment options that are out there.”