27 SuperOps.ai Testimonials

"Fantastic PSA/RMM solution with constant upgrades and great customer engagement."

“SuperOps gave us the insights we needed to allow for a profitable and a much more efficient workload.”

"Their best feature is their customer service. 10/10. Moving from Autotask to SuperOps was one of e best decisions I've made for my business. It even integrates into many other apps."

"We are watching SuperOps.ai grow each week and can’t wait to see what else they have in store for us. Overall, I am very pleased with the direction SuperOps.ai is going, and how fast they are getting there. I have complete faith in them."

"Using the PSA module, we’ve found the ticketing and general invoicing process to be well streamlined. Xero integration saves a ton of time on inventory price updates, allowing techs to add current-priced items easily. PSA pricing structure allows for smaller MSPs to utilise it unlike other well known options in the field. Support is very responsive as well!"

"I'm not kidding you when I say I've tried every PSA, RMM software out there. But seeing your product makes me so happy. I can't wait for you folks to release it. Fantastic."

"All-in-one platform with a clean UI, that allows us to work remotely easily. Very happy with the solution- it has significantly saved time for our IT admins."

"Project Management is a big one, can be a game changer for managing operations and staying on top of technicians work more than just open/closed tickets."

"Almost a single pane of glass to handle every function of my business. Before, I'd use 4 different products for my user interactions, now I have a single point of entry for 90% of them."

"An all-in-one PSA-RMM platform with a clean user interface! SuperOps allows us to perform all remote tasks on a machine (deployment, updates, patch management, scripts, folder management, remote reboot, and much more). Really happy with the solution as it has significantly reduced troubleshooting times for our IT admins."

"We don't use our current built-in Project Management tool due to its non-user-friendly nature. SuperOps.ai's project management tool overcomes the complexity of traditional project management tools."

"Initially the RMM and PSA system we were using was not patching devices successfully, now being able to roll out the agent and have patch management ready to go (including 3rd party applications) has had a great impact for our security endeavors."

"It's a simple and intuitive interface. It brings a nice dash of colour. Cosmetic, I know, but to me, it's important to have a platform that you enjoy using. The automation is great and there is a superb team of very fast responders to help you every step of the way."

"The documentation and reporting modules are the best I've ever used. When I was looking for a new RMM platform, documentation was very important to me. SuperOps handles documentation very elegantly. It's helped me to be more organised and robust in my business."

"Talk about simplicity and mobility- awesome that SuperOps deployed the mobile application! The app is designed to do what every IT and MSP individual is looking for."