27 SuperOps.ai Testimonials

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  • "We have been using SuperOps.ai day in and out and are quite happy with it. They have provided support and guidance whenever required. I could not ask for much more."

  • "We had disparate platforms. Our remote support tool didn’t meet our needs and our helpdesk was off on its own regarding patching."

  • "Having been in the MSP space for over 20 years, I have used many tools and have grown to dislike most of them because of their complexities. SuperOps.ai is the simplest RMM I have used. It provides all you need to manage your client environment fully."

  • "Fantastic PSA/RMM solution with constant upgrades and great customer engagement."

  • "The documentation and reporting modules are the best I've ever used. When I was looking for a new RMM platform, documentation was very important to me. SuperOps handles documentation very elegantly. It's helped me to be more organised and robust in my business."

  • “With SuperOps, our total logged hours have gone up. It does make a huge difference overall.”

  • "I'm not kidding you when I say I've tried every PSA, RMM software out there. But seeing your product makes me so happy. I can't wait for you folks to release it. Fantastic."

  • "Initially the RMM and PSA system we were using was not patching devices successfully, now being able to roll out the agent and have patch management ready to go (including 3rd party applications) has had a great impact for our security endeavors."

  • "We’re now operating leaner and more efficiently than ever before. SuperOps has truly transformed our business."

  • "SuperOps is a comprehensive IT support operations management platform that offers an array of features to streamline workflows and enhance team performance. SuperOps is a highly recommended solution for businesses seeking to improve their IT support operations."

  • "It's a simple and intuitive interface. It brings a nice dash of colour. Cosmetic, I know, but to me, it's important to have a platform that you enjoy using. The automation is great and there is a superb team of very fast responders to help you every step of the way."

  • "I spent several months looking for an RMM for my small IT business that's affordable, easy to use, and has the features I need, and I found everything in SuperOps. I didn't have to spend much time learning to use the platform by reading walkthroughs or documentation; everything is very intuitive. I could just click around and do things right away."

  • "Great control over all resources and very easy to get all the info you need. Remote access to all assets is very easy. Maintenance of clients is a breeze!"

  • "Project Management is a big one, can be a game changer for managing operations and staying on top of technicians work more than just open/closed tickets."

  • "Talk about simplicity and mobility- awesome that SuperOps deployed the mobile application! The app is designed to do what every IT and MSP individual is looking for."