27 SuperOps.ai Testimonials

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  • "Having been in the MSP space for over 20 years, I have used many tools and have grown to dislike most of them because of their complexities. SuperOps.ai is the simplest RMM I have used. It provides all you need to manage your client environment fully."

  • "Initially the RMM and PSA system we were using was not patching devices successfully, now being able to roll out the agent and have patch management ready to go (including 3rd party applications) has had a great impact for our security endeavors."

  • "It's a simple and intuitive interface. It brings a nice dash of colour. Cosmetic, I know, but to me, it's important to have a platform that you enjoy using. The automation is great and there is a superb team of very fast responders to help you every step of the way."

  • "We don't use our current built-in Project Management tool due to its non-user-friendly nature. SuperOps.ai's project management tool overcomes the complexity of traditional project management tools."

  • "Great control over all resources and very easy to get all the info you need. Remote access to all assets is very easy. Maintenance of clients is a breeze!"

  • "We’re now operating leaner and more efficiently than ever before. SuperOps has truly transformed our business."

  • "Fantastic PSA/RMM solution with constant upgrades and great customer engagement."

  • "SuperOps is a comprehensive IT support operations management platform that offers an array of features to streamline workflows and enhance team performance. SuperOps is a highly recommended solution for businesses seeking to improve their IT support operations."

  • “SuperOps gave us the insights we needed to allow for a profitable and a much more efficient workload.”

  • "Almost a single pane of glass to handle every function of my business. Before, I'd use 4 different products for my user interactions, now I have a single point of entry for 90% of them."

  • "Using the PSA module, we’ve found the ticketing and general invoicing process to be well streamlined. Xero integration saves a ton of time on inventory price updates, allowing techs to add current-priced items easily. PSA pricing structure allows for smaller MSPs to utilise it unlike other well known options in the field. Support is very responsive as well!"

  • "I'm not kidding you when I say I've tried every PSA, RMM software out there. But seeing your product makes me so happy. I can't wait for you folks to release it. Fantastic."

  • "I'm not kidding you when I say I've tried every PSA, RMM software out there. But seeing your product makes me so happy. I can't wait for you folks to release it. Fantastic."

  • "We had disparate platforms. Our remote support tool didn’t meet our needs and our helpdesk was off on its own regarding patching."

  • "Project Management is a big one, can be a game changer for managing operations and staying on top of technicians work more than just open/closed tickets."