27 SuperOps.ai Testimonials

"Project Management is a big one, can be a game changer for managing operations and staying on top of technicians work more than just open/closed tickets."

"Initially the RMM and PSA system we were using was not patching devices successfully, now being able to roll out the agent and have patch management ready to go (including 3rd party applications) has had a great impact for our security endeavors."

"We are watching SuperOps.ai grow each week and can’t wait to see what else they have in store for us. Overall, I am very pleased with the direction SuperOps.ai is going, and how fast they are getting there. I have complete faith in them."

"I spent several months looking for an RMM for my small IT business that's affordable, easy to use, and has the features I need, and I found everything in SuperOps. I didn't have to spend much time learning to use the platform by reading walkthroughs or documentation; everything is very intuitive. I could just click around and do things right away."

"We don't use our current built-in Project Management tool due to its non-user-friendly nature. SuperOps.ai's project management tool overcomes the complexity of traditional project management tools."

“With SuperOps, our total logged hours have gone up. It does make a huge difference overall.”

"Their best feature is their customer service. 10/10. Moving from Autotask to SuperOps was one of e best decisions I've made for my business. It even integrates into many other apps."

"I'm not kidding you when I say I've tried every PSA, RMM software out there. But seeing your product makes me so happy. I can't wait for you folks to release it. Fantastic."

"Incredibly fast to set up and advancing faster than any other PSA/RMM. SuperOps is fast and responsive to use; comparing it to the loading times of Connectwise and Datto, it's a night and day difference."

"It's a simple and intuitive interface. It brings a nice dash of colour. Cosmetic, I know, but to me, it's important to have a platform that you enjoy using. The automation is great and there is a superb team of very fast responders to help you every step of the way."

"SuperOps is a comprehensive IT support operations management platform that offers an array of features to streamline workflows and enhance team performance. SuperOps is a highly recommended solution for businesses seeking to improve their IT support operations."

"Fantastic PSA/RMM solution with constant upgrades and great customer engagement."

"I think the platform is really nice. Everything flows nicely and looks neat. The design and usability of the product are really good."

"Talk about simplicity and mobility- awesome that SuperOps deployed the mobile application! The app is designed to do what every IT and MSP individual is looking for."

"Using the PSA module, we’ve found the ticketing and general invoicing process to be well streamlined. Xero integration saves a ton of time on inventory price updates, allowing techs to add current-priced items easily. PSA pricing structure allows for smaller MSPs to utilise it unlike other well known options in the field. Support is very responsive as well!"