"Sumsub is very responsive for any problems that we might have with the implementation of their KYC solution, offer full support, enable us to build custom user flows, work hard on automating the whole KYC process and have a great knowledge base."

"Sumsub’s reliability, advanced security features, and the ability to streamline the verification process stood out to us."

"Sumsub streamlined our verification process and helped with global expansion, resource optimization, compliance assurance, and mitigation of fraud and security risks."

"With Sumsub, our automated onboarding jumped from around 40% to over 90%. This has completely transformed how we operate, allowing us to reallocate staff to more customer-focused areas."

"We’ve seen that we are no longer a target for professional fraud networks, which was a major headache for us and our clients. Fraud cases dropped by 90%, and most importantly, our user conversion rate didn’t decrease, which is often a concern when implementing this kind of solution."

"We see Sumsub’s continued innovation in secure verification technologies, from behavioral analytics to biometric authentication, as key to maintaining a trusted environment. At Roxom, our focus is on building a security ecosystem strong enough to support the next generation of financial markets."

"The onboarding process was well structured from the start, allowing both teams to align on objectives and execution. Sumsub provided dedicated technical and compliance support throughout the process, ensuring every integration step met Roxom’s high security standards. It felt like a true collaboration: efficient, transparent, and built to support our …

"By bringing together KYC, KYB, AML screening, and transaction monitoring in one platform, we were able to move from fragmented onboarding to a unified, scalable compliance setup. That helped us cut onboarding time for both end users and businesses, reduce manual workload, and give our teams better visibility into risk, …

"With the redesigned onboarding flow, we saw significant improvements in both conversion rate and the time it takes a new rider to complete registration and start their first ride. Verification was an important part of that broader improvement."

"The capability to use the solution across different platforms, the ease of setting it up, and the way the workflows are built were all important factors for us. We needed something flexible enough to fit into our app environment and simple enough to implement without adding unnecessary complexity."

"Since integrating Sumsub, we noticed higher user trust and satisfaction due to a faster, clearer verification process, fewer support requests related to onboarding, and improved team morale as the compliance workload became lighter and more structured."

"Device Intelligence has fundamentally improved our approach against fraudsters. Instead of adding friction for everyone, we now silently identify high-risk players at early stages. Focusing on the device rather than just the identity has allowed us to cut multi-accounting fraud significantly while keeping the user journey seamless."

"As we expand into new regulated markets such as the UK and Spain, Sumsub’s scalable infrastructure remains a core component of our growth strategy, ensuring we protect our business while keeping the onboarding process frictionless for our legitimate users."

"Sumsub gave us the flexibility to stay compliant across three jurisdictions without building three separate onboarding systems. The workflow engine and analytics have been game changers."

"Reusable KYC has become a growth feature, not just a compliance feature. The reduction in friction is immediately visible in every onboarding funnel."