"We're very happy with Stream Chat, and we plan to expand the functionality to other areas of the platform, like our message board, which will allow us to be flexible and create a cohesive user experience as the product becomes more complex."
“We expect this event to really take off, and the chat functionality will certainly be utilized to drive engagement.”
“Our community is by far the number one thing that differentiates us from our competition, Stream helps make Benzinga an actual community. Whether it’s discussing the hot stock of the day, responding to technical questions, or encouraging users to attend our daily virtual happy hours, Stream Chat is an integral way we support our members."
"We had some existing, initial notifications infrastructure we built in-house—but when it came to the real-time updates and just how smoothly it (Stream) integrated and the time-frame we had, it didn't make sense to develop our in-house solution any further. When we saw that Stream ticked all the boxes, it was a clear choice."
“Generally, the integration went well — I think it was pretty straightforward. There was a little back and forth between our team and Stream’s team, and the support has gone well."
“Communication is a big area where I think Stream has helped us by allowing us to incorporate chat and announcements."
"When you're talking about sports, you have peak seasons, We've just come out of our peak season with American football in the fall. We spend all year preparing for that boomerang curve of user engagement."
“Stream is pretty much a decision we made in the past and we don’t constantly have to worry about it. I think that’s a sign of great software because it allows our team to focus on building unique solutions.”
“I’ve worked with a lot of technology solution vendors in my career, and the term ‘partner’ tends to be used loosely, but my team feels like we have a true partnership with Stream. Instead of just telling us a price and a plan, Stream is committed to understanding our business so that we can architect, build, and customize our apps exactly how we want them using Stream’s technology.”
“We are very, very happy with how fast it was to get a full-featured chat in place on our site through Stream. We have never seen that kind of turnaround time before. Stream saved us time and effort and helped us start making a lot of forward movement on our process.”
"We help care plan companies, like Blue Cross Blue Shield, manage their member bases."
"We evaluated three or four competitors against our must-have criteria and telehealth security standards, including Sendbird."
"The company and people profiles on Crunchbase are constantly changing, Our users, especially salespeople, want to know when these changes go live in the companies or markets that they’re interested in. By partnering with Stream, we were able to integrate a customizable activity feed into our paid products that boosted engagement among our sales users.”
"Investment is a very sensitive product. Some people express dissatisfaction with bad language whenever the price goes down, especially with the volatile crypto and US stocks. Moderation helps keep the chat clean and the community safe. It is easy to use and what is provided out-of-the-box with Stream Chat is helpful."
"There was a significant delay between sending a message and receiving it. With people so accustomed to instant messaging, we got a lot of comments on that."