"Startquestion is an intuitive, easy-to-use tool containing all the critical functionalities needed in the daily research process management. It provides a perfect overview of every customer-company touchpoint and access to the results in a simple, graphical form. Introducing a new questionnaire is simple and quick, which works well for ad …

“Customer Centricity, which means putting the customer in the spotlight, is deeply rooted in the company culture at the Żywiec Group. Each client is assigned a cross-functional team consisting of people from different departments. Its goal is to improve processes and eliminate barriers in the experience created for the client.”