“We are lucky to create and sell the product ourselves, and when we deliver it to the customer, we know who the recipient is. We have always had contact with the end customer. However, we were tempted to deepen our knowledge of what our customers think about us.”
"The key to the success of the Voice of Customer project is integrating the client’s internal systems with the online research software. The first experience with this survey software was so encouraging that Medicover Poland decided to transfer all the conducted research to the Startquestion platform."












