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“As we've grown as an organization, we've both diversified the scale of the projects that we take in and the staffing models that we accomplish those with. It was no longer as simple as just hollering in the office and getting an answer.”
“Stack Overflow broke down the barriers to be a recognized SME (Subject Matter Expert) as much as it broke down barriers to learn from them.”
Heroic Knowledge Base Themes & Plugins for WordPress. Products to reduce your support tickets and give you happier customers. They've created the most popular range of self-service support themes available for WordPress, helping small & large businesses reduce their support cost and give a better experience to their customers.
Knowledge Powered Solutions (KPS) offers Knowledge Management Software that improves customer service at the same time as delivering operational efficiencies for many organisations across different industry sectors. KPS specialises in providing Knowledge Management solutions for Internal Knowledge Management, Contact Centres, Service Desks, Shared Service Environments and Web Self-Service. They provide knowledge management (km) solutions that deliver efficiency savings, enhanced staff performance and increased customer service for organisations across the world.
Nuclino is the easiest way to organize and share knowledge in teams. Create real-time collaborative documents and connect them instantly like in a wiki. Use the tree, board, and graph view to explore and organize your knowledge visually. It's great for meeting notes, product requirements, docs, decisions, and more.
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