"Before implementing Stack Overflow, we'd provided support in many ways, including email, instant messaging and phone calls. We would answer the same, or similar, questions from multiple clients across different communication channels, which is clearly inefficient."
“The obvious place to turn when it comes to developer Q&A is Stack Overflow. Everyone knows it, so when we direct partners to the platform, there’s the implicit understanding that they already know it and ‘get’ it.”
Helpjuice helps companies save millions in customer support with their powerful knowledge base tool. Companies like Indeed.com and Coastal.com are able to deliver instant support to their customers with Helpjuice's knowledge base.
Knowledge Powered Solutions (KPS) offers Knowledge Management Software that improves customer service at the same time as delivering operational efficiencies for many organisations across different industry sectors. KPS specialises in providing Knowledge Management solutions for Internal Knowledge Management, Contact Centres, Service Desks, Shared Service Environments and Web Self-Service. They provide knowledge management (km) solutions that deliver efficiency savings, enhanced staff performance and increased customer service for organisations across the world.
OneBar is a smart knowledge base deeply integrated with Slack. It remembers what your employees ask each other on Slack, helps them to find answers, and automatically populates the knowledge base. OneBar is the easiest way for you to search for things at work. OneBar helps teams to manage their internal knowledge. Use OneBar for - Building a team wiki ,Quickly onboarding new people Tracking and resolving ad-hoc help requests Saving Slack conversations to re-use later.