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Stack Overflow Case Studies

  • How Box unblocked a knowledge sharing bottleneck

  • How Bloomberg’s engineers built a culture of knowledge sharing

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    Customer References154 total
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    Guru (getguru.com) is a real-time knowledge management solution for sales and sales enablement teams that knows when, how, and where to deliver knowledge to you without you having to look for it. With Guru, you don’t just manage your knowledge; you create a network out of your entire company's collective intelligence for your sales team to leverage. Guru does this by unifying your joint knowledge and leveraging AI to suggest relevant information to your reps all in real-time and in every application they work in. The more you use Guru, the smarter it gets.

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    Stonly is for customer support, success & product teams to create interactive step-by-step guides for self-serve help, troubleshooting and adoption. Stonly is also perfect for internal knowledge bases. When you need to explain how your product works to customers, share knowledge with your team, describe workflows for your projects, onboard new employees, and more, Stonly gets you there.

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    Wix Answers is a unified customer support solution that puts the agent-customer interactions in one single view. Driven by self-service and intuitive UI, the agent’s time is spent only on what’s actually needed: delivering spot-on answers and increasing customer satisfaction. All support channels working together to give insight into the most common customer pain points to build a better product and guarantee customer retention.

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