"I like to know what’s in the back of the shop when I am with customers."
“We all share the same level of authority. To be here where we are now is fantastic.”
"Switching to Square has saved us 2 hours a day chasing down dropped tickets. Our staff now confidently comes to work knowing that our system is going to work."
“Hearing, ‘It was a beautiful experience. That salon was amazing. We’ll recommend it to friends.’ makes me feel really good about my business.”
“The ability to really customize the item grid on the iPad made it extremely easy to switch between breakfast, lunch, teatime, and dinner.“
“It was really a breakthrough for us to have a system where we could actually have an idea of how many Mars bars were on the premises.”
“Speed and efficiency are critical to our operations. For the six hours we’re open, we process over 300 transactions. That’s one transaction per minute on just one point of sale.”
“Our loyalty program is very easy to use. Customers can type in their phone number and get points automatically when they check out.“
“That’s what I love about our relationship with Square. You were in the offices across the way from Mint Plaza and [Blue Bottle] is where you came for coffee."
“Square had just released the in-app payment SDK, and that would enable us to better understand how our guests behave in cafes. There’s definitely this problem of waiting for a long time in cafes."
“To incorporate Square into SoFi Stadium was a no-brainer. Their credibility, their experience, and their systems were incredible from the very beginning.”
“For example, with Square Payroll, the team has the Square Team App where they can make timecard adjustments if they forgot to clock in or clock out. All the payroll is run seamlessly through that. And on the backend, we don’t have any issues with our team getting paid."
“So I didn’t come from money. And I didn’t start [Station RBNY] with tons of dough. I think I had maybe fifteen to twenty thousand saved at the time. But the transition was tough because what I realize now — and I say it to everyone — is people don’t understand the commitment it takes to be a business owner."
"We believe in different revenue streams, and we’re also very intentional about curating the add-ons and the services that we offer. We’ve really made sure that we get feedback from the guests, and we’re very intentional about each thing that we offer.”
"Square is very user-friendly for our employees. A lot of them had used Square previously, so they had less to learn during the training process. The fact that employees could just ramp up really quickly with Square was helpful when getting started, and it was very intuitive.”