224 Square Testimonials

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  • “It’s our dream, and we realized this dream. To see this place open [before the pandemic] and see everybody coming in and telling us, ‘I feel like I’m being transported to Paris,’ it’s just exactly the feeling we wanted to convey.”

  • “We used to cobble together multiple payments solutions for an event’s online ticketing, mobile app, and box office to try to deliver that cohesive experience, and it was painful.”

  • “We were able to build with Terminal API in just a couple of days, which is exceptionally fast compared to other integrations. The API documentation was clear and the Developer Support team was eager to help. Plus, our customers are utterly impressed by Square Terminal. It is truly best in …

  • "Online ordering was a revolution for us. Our customers went from dine-in ordering only to now being able to place orders for pickup or local delivery from all five locations. We’re able to sell our handmade breads, pastries, sandwiches, and more beyond our four walls.”

  • “Square has really democratized the data surrounding our customers and transactions. Everyone in our company now has access to a really deep understanding of what drivers move our business.”

  • "I set up my loyalty program from my Square Dashboard and it was pretty simple. As a business owner, I don’t want to have to think about anything else. The loyalty program runs on its own.”

  • "It eases our plate when clients can schedule themselves. If someone goes on the website and they see all the descriptions of the services, they know what they’re booking for, they know how much it’s going to cost, and they’re able to just handle it all themselves.”

  • "We moved to Square for lower credit card processing rates and the simplicity of the system and stayed for the customer service and the fact that everything we need for our restaurant is all in one platform.”

  • "Self-serve ordering worked as planned right from day one. The Square team helped us optimize the real-world situations to make it effective and showed us how we could fully use the services when we were ready."

  • "We plan to keep adding stores, and keep growing. It took us 15 minutes to onboard a new location at Boston University this year. You just can’t outgrow Square.”

  • “When we sell a class, we want to have a report to run really quickly that shows how many people signed up and how much revenue is generated. The default reports built into Square are completely suitable for us.”

  • “It’s really hard to compete with what we have with Square, because every time that we’ve grown, or needed to do something, it seems like Square was literally that one step, right ahead of that.”

  • “Our business has increased. When we came back after the first lockdown, it was extraordinary. We did our best months ever. It’s more efficient.”

  • "In this digital age, a lot of people just don’t want to call. We have people that just love setting their appointments online.”

  • "I can’t imagine rolling out multiple locations without Square Online. It would be next to impossible.”