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205 Sprinklr Case Studies

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  • Energy company builds global audiences 10x faster with unified platform built for scale

  • How Mobily innovates to provide customer-centric care across social channels

    Mubarak Alharbi Digital Experience General Manager

  • PMI transforms digital asset management workflows with 10x speed boost

    Gurdip Jamal Solutions Manager, Social

  • How a Global Computer Leader Embraced China’s Customer Care Channel of Choice

  • Estafeta improves customer support SLA by 60 percent and brings best-in-class logistical services to omnichannel experience

    Paul Fasterling Digital Marketing Coordinator

  • Microsoft’s social intelligence team turns data into insights with Sprinklr

    Allie Webster Market Research Manager

  • Northwestern Mutual used Sprinklr AI to power its most successful social campaign ever

    Whitney Magnuson Senior Director, Social Marketing

  • Wells Fargo ensures a consistent voice and seamless customer experience across all social channels

    David Encizo VP, Social Media Marketing Technology and Operations

  • How Sprinklr and LinkedIn enable a highly-scalable and seamless campaign management experience

  • How Norse launched an omnichannel customer service solution in minutes using Sprinklr Modern Care Lite

    Andrew Hodges Chief Commercial Officer

  • How Cdiscount uses Modern Care to analyze customer support interactions at scale and improve the customer experience

    Louis Brun-Ney Director of Customer Service

  • How boAt keeps customers at the heart of its business with Modern Care

    Pankaj Raut Vice President of Supply Chains

  • How Evri used Modern Care Lite to boost its customer response rate by more than 3,000% without increasing headcount

    Sam Walker PR & Brand Reputation Manager

  • How Lenovo creates a holistic social media strategy with Sprinklr Advocacy

    Alli Soule Social Education and Advocacy Manager

  • How Denver International Airport built an always-on unified customer experience

    Marco Toscano Director of Customer Experience Projects
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