How Groupon reimagined customer engagement to stay agile and protect its brand during the pandemic and beyond
How Flowe uses a unified platform to reach a younger generation of banking customers
PROS enhances team collaboration, optimizes campaign management
How a Global Computer Leader Embraced China’s Customer Care Channel of Choice
Estafeta improves customer support SLA by 60 percent and brings best-in-class logistical services to omnichannel experience
Microsoft’s social intelligence team turns data into insights with Sprinklr
Northwestern Mutual used Sprinklr AI to power its most successful social campaign ever
Wells Fargo ensures a consistent voice and seamless customer experience across all social channels
How Sprinklr and LinkedIn enable a highly-scalable and seamless campaign management experience
How Norse launched an omnichannel customer service solution in minutes using Sprinklr Modern Care Lite
How Cdiscount uses Modern Care to analyze customer support interactions at scale and improve the customer experience
How boAt keeps customers at the heart of its business with Modern Care
How Evri used Modern Care Lite to boost its customer response rate by more than 3,000% without increasing headcount
How Lenovo creates a holistic social media strategy with Sprinklr Advocacy
How Denver International Airport built an always-on unified customer experience