Sally Beauty redefines how brands build connection and loyalty at scale
Microsoft navigates social chatter to create meaningful customer experiences, at scale
How boAt keeps customers at the heart of its business with Modern Care
Aramex delivers world-class CX with AI-powered CCaaS and 24/7 customer care
How Athena keeps brands cool when the heat is on
How Dow business intelligence transforms global market strategies through data
Tawuniya Insurance drives 95% faster case resolution with unified contact center
Transforming social media into a recruitment engine
The next era of CX leadership begins on the contact center floor
Sprinklr and LinkedIn streamline governance and scale for leading telco’s paid social strategy
Digital Ajman elevates citizen experience with omnichannel, AI-native support
BMO and Sprinklr co-create the future of secure, scalable employee advocacy
Global tech company unifies customer feedback to drive product innovation and trust
How listening fuels authentic connection, agile content creation and community-led brand building
Samsung scales launch and weekend sales support with sales-trained agents and real-time translation