How Sam’s Club unified social customer care with a social-first digital presence
How TSB enhances customer experience while reducing overhead costs
How Fooji creates brand love and turns customers into forever fans
Miral Destinations redefines luxury CX in destination hospitality
Global clothing retailer reduces case handling time and boosts customer satisfaction
European retail company creates best-in-class customer experience and saves 100 hours a month
Global technology company transforms customer care with AI-powered OCR bot
HyperSpace transforms social media management, improves engagement by 642%
DTE Energy transforms customer service to earn loyalty and reduce case duration by 38%
Autopass elevates the customer experience, cuts case resolution time by 97%
Home Centre Middle East transforms customer service on social channels
LSU Athletics scores big, generates $13 million in earned value on social media
Marico drives global digital transformation
Optical solutions company builds one-to-one relationships and boosts customer satisfaction
Global tech company speeds up issue detection by 60 days