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205 Sprinklr Case Studies

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  • The Secret Behind SAP’s World-Class Social Media Strategy

    Elizabeth HillVice President of Social Channels

  • Translink delivers first-class passenger experience, reduces average case handling time by 36%

    Mo McCauleySocial and e-Commerce Manager

  • Leading European Telecommunications Company - Customer Case Study

  • Costa Cruises sets sail, responding to inbound messages 25% faster with the same crew

    Antonella ClariHead of Customer Satisfaction and Operations

  • Shiseido Japan boosts overall owned media account performance by 244%

    Yuya ChibaAssistant Brand Manager Makeup Digital Marketing Strategy Group

  • How innovative technology is revving up the customer experience in the auto insurance industry

  • Microsoft navigates social chatter to create meaningful customer experiences, at scale

    Katrina MunsellDirector, AI and Innovation

  • Hyatt builds customer loyalty by putting care at the heart of its business

    Julia Vander PloegGlobal Head of Digital and Technology

  • Technology company uses voice of customer insights to improve CX — and its products

  • Banking on brilliance M&T Bank's social media triumph

    Shannon TruaxSenior Vice President of Social Media

  • Rising to the occasion global bakery saves 800 workdays in a year with Sprinklr

  • PROS enhances team collaboration, optimizes campaign management

    Leah BrownSenior Manager of Digital Marketing

  • How boAt mastered conversational commerce

    Shashwat SinghChief Information Officer

  • PMI transforms digital asset management workflows with 10x speed boost

    Gurdip JamalSolutions Manager, Social

  • Corning slashes cost per acquisition by 55%

    Randy WhiteheadDigital Marketing Content Specialist
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