“At Epworth, we have Spok Messenger connected to virtually every system we can because it’s reassuring knowing that the right people are automatically notified every time.”

“Our activation time—the time it takes from when we receive a call until we initiate an emergency response—has dropped from an average of five to 10 minutes before we had the system, to about 40 seconds.”

“There are so many moving parts for the care of any one patient that to keep up with all of it is the challenge.”

“By implementing process changes and communication improvements, we can relay pertinent medical information in advance of a patient’s arrival that allows our teams to be better prepared.”

“Spok is easy to manage, economical, and flexible. In care delivery, you’re dealing with critical information. Spok helps us make sure we can send a meaningful message in the most effective way possible."

“Working with Spok has been excellent. The improvement in hospital-wide communications was recognized almost immediately.”

“With Spok, every piece of information is readily accessible to anyone who needs it. And the information is always up-to-date, so they can truly rely on it."

“I’m glad Spok Mobile is in place. It means physicians can receive secure messages and we know whether they’re received—critical information for our operators during a disaster scenario.”

“Spok solutions have really made a difference in patient care at Banner Health. That reduction of time in calling a critical code is significant. It really makes a difference in the lives of our patients.”

“Spok has helped us improve patient care by allowing us to communicate easily with families. The infant monitor is attached to our voice badge, so even if we are out of the room we are always in communication with the babies. And if a nurse is feeding a baby, a …

“There are 12 different alarm systems that are now feeding into our operator consoles, including medical, gas, and fire. We don’t have to monitor a single panel in the basement anymore; the Spok solution can deliver alerts to the main console and then page the department or individual needed for …

“We selected Spok because of its ability to expand with additional solutions. Our initial investment was made with our end goal in mind.”

"They know the system is there to help them. They are impressed with it, and they enjoy it."

“Before the encrypted pagers, we couldn’t send any message that included PHI, such as a patient’s critical values.”

"People love their cell phones, but cell and Wi-Fi coverage can be an issue. Paging provides an effective backup."