“Before [Spok Mobile], we had no sure way to know which messages were or weren’t received. The audit trail of messages is critical for our success.”

“Before the encrypted pagers, we couldn’t send any message that included PHI, such as a patient’s critical values.”

“We had five laptops prepared for such a scenario, yet we had 27 agents we needed working at home.”

“We are now better able to provide the level of safety and responsiveness we want for our residents and patients.”

“We were able to use the Spok solution to incorporate text messages, and everyone loves that. The dispatcher doesn’t have to make a decision between sending a text or alphanumeric page because either works. We can also use email and send a single notification to many people all at once.”

“From the location of a fire to the details of a hostage situation, responders need to know what they’re preparing for, and they need that information right away. Spok quickly delivers messages wherever they need to go—in all the formats and to all the devices we use.”

“Looking to the future we want to be able to handle text, images, and video, and [Spok] is preparing for that.”

“When we got the [Spok] Smart Speech Morale Call system at the end of February 2003, it was a Godsend. We could let our soldiers in Kuwait and Iraq call in and just say the phone number of the person they were trying to reach.”

“We believe the reliability and upgrade capabilities will make this system very viable for years to come.”

“We have noticed that the added value available with the [Spok] systems has led to greater staff efficiency and better customer service.”

“We got everything that we asked for from [Spok]. We went with them because nobody else could meet our needs. They’ve done that and more.”

“Managers can turn rooms faster and direct cleaning staff more precisely. We’ve seen real productivity gains.”

“The mobile event notification solution works behind the scenes to help Seabourn provide great customer service to our guests.”

“The Police Department is the center of the university from a life safety standpoint. We have to be responsive, and [Spok] pc/psap is key to our efforts. It adds more flexibility in how we communicate.”

“One of the goals with the new system was to ensure the backup center a few blocks away could have the same capabilities as the main station. [Spok] pc/psap fit right into this model."