Spitch Testimonials

  • "The AI-based solution implemented by Spitch and DotVocal helps our first-line contact center staff by handling routine workloads and attending to customers with virtually no waiting time. This is a step in the right direction as it helps us grow without the need to add and train additional operators."

  • "The Spitch system has proven stable and efficient, with an intent recognition accuracy of 90%. The virtual assistant answers dozens of calls at the same time, 24 hours a day, 7 days a week. This represents an important extension of the contact center service."

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