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KnoahSoft is an innovative provider of VoIP-based call recording, agent performance management and analytic tools for enterprise and SMB contact centers. Their solutions protect organizations from the liability of "he/said, she/said" scenarios; provides data protection and security; and equips contact center professionals with the tools to improve their operational performance and deliver better customer service to their customers. Today KnoahSoft solutions are used in leading financial, telecommunications, government, BPO and healthcare enterprises and call center organizations throughout the world.
Quinyx helps close to one million workers to keep track of their daily schedules. Quinyx develops the innovative web-based Workforce Management application Quinyx WFM. The system combines powerful planning and forecasting features with communication and interaction for both employees and employers. Quinyx WFM is specially designed for labor-intensive organizations that require rapid changes in the scheduling process. Today, Quinyx helps more than 1000 companies around the world to optimize their scheduling process with help of AI forecasting and more efficient time reporting they can reduce costs, stay compliant and boost employee engagement.
StreetSmart leads the industry with their full suite of mobile workforce management solutions. It all starts with an easy to download mobile device app. Mobile workers can use the app on their phone to track time, get dispatched job information, record job site information on mobile forms and more. Their cloud-based administrative software seamlessly integrates with mobile worker information to provide insights into mobile worker locations, job activities and shift information. Dispatchers can manage jobs with either the StreetSmart software or their familiar Microsoft Office Outlook application. Field managers, operations, and finance can quickly access and analyze field service worker job site data, travel and time sheets from one flexible solution.
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