Sopra Steria is a European leader in digital transformation providing one of the most comprehensive portfolios of end to end service offerings on the market: Consulting, Systems Integration, Software Development, Infrastructure Management and Business Process Services. Sopra Steria is trusted by leading private and public organisations to deliver successful transformation programmes that address their most complex and critical business challenges. Combining added value, innovation and high-quality services, Sopra Steria enables its customers to make the best use of information technology.
"Sopra Steria has successfully transformed our service desk operation and, in doing so, supported our ambitious growth plans. By adopting robotics and a self-service approach, Sopra Steria utilised Cloud-based service management tooling, to deliver a lean and modern target operating model. This approach has radically increased service productivity and improved the end-user experience."
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