"Every time a resident picked up the phone and called in a maintenance request—even if it hadn’t been 10 minutes since their previous call—our system was generating a new ticket. We were getting 20-30 calls from one resident in the same week, and they were all for the same issue. We just could not keep up with the workload of triaging and fixing."
“SmartRent’s Work Management is great, user-friendly and makes it easy to schedule and assign work orders, as well as communicate with the residents. One of my favorite things about the platform is the fact that you can upload images to better communicate with the team and residents.”