"We didn’t know how to sell to people anymore. There was no nurturing and no real customer service experience when customers were trying to find a new home."
“SmartRent checked all the boxes, from mobile integration to user interface, support, the rate card, everything as you're going down the list, they met our criteria. Full integration is critical for us because we demand data integrity. Reporting is very important, usability is important, and the ability to mask the cell phone numbers of service team members is essential to protect their personal information. Maintenance response is a much more seamless process, especially after hours, when our technicians can respond from their own mobile devices, and SmartRent ensures that their private information stays private.”