“Everybody operates from a smartphone these days. We have found our residents universally prefer to use their phones and expect to receive updates, and submit service requests and rent payments through a fast and easy-to-use app.”
“[The property] had older locks, which caused a few issues for our residents and onsite team. But it also just didn’t have that polished aesthetic we wanted in our luxury communities. We needed to bring [the property] up to the speed and sophistication of its newer sister properties.”
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