Smaply Testimonials

  • "We have a lot of fragmentation and business unit silo mentality. When external companies want to collaborate with us it is very difficult for them to find their way, contact the right person or business unit, or understand how to get work done. Departments are unaware of the bigger picture and only conscious of their isolated role in a much larger value chain. Often things go into a dark hole."

  • "Smaply is one of the best platforms in the market to create service maps or customer journeys using an already developed framework steeped in best practices. Personas and stakeholder maps integrations give any team an edge when it comes to practicing CX."

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