UXPressia is a tool that was simple enough for beginners to hit the ground running without the fear of the blank page that used to paralyze them when they were just starting off. On the other hand, it had to be powerful enough to help professionals with more complex tasks. They wanted a tool that provided a common framework and also worked as a bridge to get insights across teams.
"We had a CJM workshop on bicycle storage problems with activists, the expert community, and the local government. Everyone had their own view of the problem and how to solve it. The CJM methodology helped us to see the user's perspective and identify pain points and opportunities for improvement. We used UXPressia to prepare for the workshop and help beginners get started with journey mapping. A printed copy of the map really helped us to facilitate work in groups."




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