Read 13 Smaply reviews and testimonials from customers, explore 13 case studies and customer success stories, and watch 5 customer videos to see why companies chose Smaply as their undefined

Software and inspiration for experience innovators. The team behind Smaply provides you with tools and insights for successful customer experience management: innovate the customer journey together with your team and bring customer-centricity to your organization. Smaply app (www.smaply.com) enables teams to digitize, centralize and standardize their customer experience insights. Teams can together work on journey maps, personas and stakeholder maps, collect feedback from others, and create professional exports. With our training program, they help teams to understand and apply human-centered approaches. Smaply blog (www.smaply.com/blog) provides newbies and experts with knowledge about customer-centric work, case studies, examples, tutorials and much more. Smaply shop (www.shop.smaply.com) provides you with workshop supplies you need for journey mapping workshops: templates, books, and stickers to engage with people.

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Customer Rating Review Scorebased on 998 reference ratings
4.8/5.0 (998)

13Testimonials

  • "We use the discipline to create tourism services and products together with customers and focus on the customer’s perspective. This helps us gain a better understanding of the needs of our guests and develop better products together with local partners."

    Andreas WinkelhoferChief executive officer
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13 Case Studies

  • Developing a mobile app through journey mapping

    Nancy Benovich GilbyFormer Ehrenberg Director of Entrepreneurship & Design Clinical Associate Professor
12 more case studiescurrently locked

5 Customer Videos

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Additional Smaply Information & Resources

Read Smaply Reviews, Testimonials & Customer References from 13 real Smaply customers.

Browse Smaply Case Studies, Customer Success Stories, & Customer References from 13 businesses that use Smaply.

Watch Smaply Customer Videos to learn why 5 businesses chose Smaply.

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