Read 13 Smaply reviews and testimonials from customers, explore 13 case studies and customer success stories, and watch 5 customer videos to see why companies chose Smaply as their undefined

Software and inspiration for experience innovators. The team behind Smaply provides you with tools and insights for successful customer experience management: innovate the customer journey together with your team and bring customer-centricity to your organization. Smaply app (www.smaply.com) enables teams to digitize, centralize and standardize their customer experience insights. Teams can together work on journey maps, personas and stakeholder maps, collect feedback from others, and create professional exports. With our training program, they help teams to understand and apply human-centered approaches. Smaply blog (www.smaply.com/blog) provides newbies and experts with knowledge about customer-centric work, case studies, examples, tutorials and much more. Smaply shop (www.shop.smaply.com) provides you with workshop supplies you need for journey mapping workshops: templates, books, and stickers to engage with people.

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Customer Rating Review Scorebased on 950 reference ratings
4.8/5.0 (950)

13Testimonials

  • "We often talk about user or customer experience. But an elementary part of the company is missing – the employee experience. Satisfied and motivated employees build the main base for a company’s success. In the field of experience management it is believed that the employees of a company are in fact the most important interface, or expressed differently: the most important touchpoint – between the customer and the company."

    Markus MurtingerDirector Consulting, Sales & Marketing
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13 Case Studies

  • Stby - Customer Case Study

    Sophie KnightDesign Researcher
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5 Customer Videos

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Additional Smaply Information & Resources

Read Smaply Reviews, Testimonials & Customer References from 13 real Smaply customers.

Browse Smaply Case Studies, Customer Success Stories, & Customer References from 13 businesses that use Smaply.

Watch Smaply Customer Videos to learn why 5 businesses chose Smaply.

FeaturedCustomers has 1,839,438+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.