"We wanted to sell our rooms on the OTAs, but with the quantity of reservations that come from OTAs, we would not be able to follow up with guests and manually input reservations into our PMS. This would cause errors in our availability."
"SiteMinder’s Channel Manager provides a strong, sustainable and unified platform to effectively manage and enhance our online reach and presence.The user interface of SiteMinder’s Channel Manager is simplicity at its best and the product’s accessibility allows amazing operational flexibility."
"The integration of SiteMinder into our yielding efforts has been a strategic component of our success in generating a surplus revenue of 51% over a period of twelve months - as compared to the period before utilising their channel manager. The stability of the system and its seamless connectivity enables us to maintain parity with our OTA partners, consistently."
"Using SiteMinder Pay to manage all our transactions is a smooth process. Reconciliation is a lot easier compared to using other payment providers because the transactions are automatically linked to reservations."
“We use the reports within SiteMinder to get a clear picture of our rates versus OTAs. They very obviously show us how our rates differ across all our sales channels and give me the chance to take action."
"SiteMinder’s Channel Manager is intuitive and easy to use. We have implemented the integration with our PMS and it works really well."
"Easy to use, great customer support, good price and connections to almost all distribution channels, PMSs, RMSs and more. we highly recommend SiteMinder."
"Although many of us know about SiteMinder as a Channel Manager, we would list it’s main strengths as its wide catalog of PMS integrations, it’s visual interface that helps with carrying out processes quickly, and the fact that it is very intuitive."
"It used to take my team a week to roll out a company-wide promotion. SiteMinder Multi-Property has saved us about two days each time, which, when you’re running multiple promotions each year, means that we can save more than two weeks of work."
"With SiteMinder Multi-Property, we’ve gone from spending 160 hours to implement a new rate strategy, to spending five minutes."
"The transition to SiteMinder Multi-Property was seamless and required minimal training. The solution has given us the ability to quickly and efficiently distribute promotions and specials both across the group and across multiple channels."
"SiteMinder Multi-Property has changed the way we manage the distribution for the hotels in the Australian StayWell portfolio. It is a very comprehensive system, and in true SiteMinder style, very easy to navigate."
"With SiteMinder Multi-Property, we have a single way of auditing our properties, which saves us from having to dedicate the time of 10 or more people."
"We needed an all round solution that could cater to all of our requirements in one place. we was seeking a platform that offered all the benefits and integrations of a modern system so that we could remain at the cutting edge of marketing technology. The team were great in dealing with the grey areas that present during setup."