We have been using SiteLink for over 10 years and it has served us well. SiteLink offers a great value and is constantly adding additional features and improving their software.

We recently opened a third location office which is operated remotely. One of our managers who is tech savvy likes the fact that he can operate that location from Bronson Parrish anywhere. If I am out of town on business, it's easy for me to have a manager to take care of payments and other day-to-day operations. Payments are easy to process, and I really like the Google Maps functionality and the ability to print out invoices automatically. Reports are great -- there is just about any kind of report you want. The other accounting programs are intimidating. Before I selected SiteLink, I did very in-depth research and even did a few trials with other software programs. They were not user-friendly like SiteLink. What sold me on SiteLink is that it's very intuitive. It's easy to teach someone that hasn't previously used management software. I am not good at making predictions, but what I would like to see in 2015 is the ability to integrate with tablets. I predict SiteLink will come out with an expanded tablet integration that offers more functionality.

The fact that SiteLink eSign™ is entirely electronic means that we can virtually eliminate printing costs, and we don't have to worry about a physical rental agreement getting damaged. We can also be less concerned about the security of the rental agreement while stored online. From an operations perspective, this is great. On the customer side, it allows the online execution of rental agreements. Executing rental agreements which used to be limited to customers visiting our office, can now be easily emailed, executed, and stored. In 2015, I believe the self-storage industry is going to see technology come together in more of a self-storage related ecosystem. More and more companies are introducing new technologies and SiteLink's API makes it easy for 3rd parties to integrate into the management software. So whether it's a company like Call Potential that integrate's their CRM with SiteLink, or SiteLink creating new services, there will be plenty of new options in self-storage technology.

I would like to publicly recognize the entire staff at SiteLink for helping me get through a really difficult task. When I took over management of a poorly organized self-storage facility in New Hampshire, I was given “carte blanche” from the owners to straighten out the mess. I immediately requested they purchase the SiteLink StandAlone PC-based management software package. Bob Myers, Senior Sales Executive at SiteLink, knew I had a mountain of difficulties ahead of me and advised me all along the way, never losing patience. I quickly discovered many discrepancies left behind due to the previous manager’s lack of proper management software and poor record-keeping skills. Using SiteLink, I was able to resolve issues with unit count, tenant records and vacancies. I even had to move-out and move-in a few customers just to get the record straight. I could not have done this without Bob and his band of merry software engineers! They were there for me when I had the craziest questions and complicated situations. The professionalism and high competency of everyone at SiteLink is to be commended, and I want to sincerely thank Bob and the engineering staff for their unwavering and helpful support.

We’ve had SiteLink Web Edition since we started with just the one storage location. The software is constantly improving and has grown with us.

SiteLink is a vital tool to our success. We use most of the features available to us - the most important being their Revenue Management. The integration with our website, kiosk and online rental platform is invaluable - it helps us compete with the big guys. SiteLink - keep up the good work!

SiteLink offers a wide range of financial, marketing, tenant and occupancy reports. They’re all so in-depth and very good.

You can't run a professional self-storage business without a best-of-breed management software solution. SiteLink TOTAL Accounting offers owners a high level financial perspective. We see owners gain operational efficiency from its drill-down, succinct analysis and in-depth, real-time reporting.

SiteLink has great customer service, available to talk and walk you thru problems. We have new managers on occasion and this feature saves me time.

We have used Site Link over the past 10 years. I love the software, I use it everyday as Director of Operations. It is very user friendly for my managers, and the tech support is very helpful.

The product is outstanding; it is comprehensive and instinctual to use. The customer service is exceptional.

Love the web-based software - easy to use. Tech support is great, I take comfort in knowing I just have to pick up the phone. Olivia said I'd love it - just go at it a little at a time. That has worked well. Thank you Olivia.

I would just start by saying the SiteLink staff and support is what sold the product. They were very patient with us in training our staff and helping during the implementation. The installation went very smoothly and was there to help with any questions. Post implementation their support staff is always very responsive and helps my staff the first time without additional follow-up calls. Overall the product is easy to use and flows well. I like that it is on their servers, which are backed up, so we do not have to worry about losing data if anything happens to our PC. I like the ability to sign on from home to look at reports. I have recommended this software to friends and family that are in the Self Storage business.

The SiteLink team was hands on with timing of conversion and executing transfer of merchant services, tenant information, gate codes/interface, and provided an overall world class experience.