“The implementation of texting through storEDGE has saved several of our sites a lot of time by allowing them to copy and paste messages in bulk to remind customers to pay their late rent, rather than spending hours making courtesy calls and leaving voicemails. Living in the era where the majority of our customers use smartphones, it's silly to not try this option before manually spending all of that time calling all of the customers, and we can then utilize that time in other ways that benefit the site. This way, we can also stay off the phone for customers or leads who walk into the office and get back to sending text messages seamlessly. Texting is also the preferred communication for customers who work all day and are unable to answer the phone - resulting in faster response times and bill payment.”