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20 Simplr Case Studies

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  • '47 - How retail stalwart '47 is coming after digitally-native brands with top-tier customer service

    Peggy Baker Consumer Experience Lead

  • StethoHope saves 10 hours a week with Simplr

    Ken Jackson Chief Executive Officer

  • Ative Group scales customer service 20x with Simplr

    Kevin Wang Director of E-Commerce

  • Futureshirts scales customer experience across 100+ stores with Simplr, handling 60% of volume

    Courtney Kirk Customer Experience Account Manager

  • BootayBag boosts customer satisfaction to 95% with Simplr

    Elly Gheno Founder

  • Happiest Baby converts 20% of chats into sales with Simplr

    Matthew McCarron Customer Care Manager

  • SONJA increases customer service capacity with Simplr and 24/7 support

    Sonja Morgan Founder

  • Bebonia handles 90–95% of customer volume with Simplr

    Soleil Guerrero Founder

  • CAVA scales to 75 locations with Simplr

    Meg Schiffman Director of Marketing

  • Optoro cuts email first response time to 30 minutes with Simplr

    Bridget Allen Customer Care Manager

  • Tecovas reduces response time by 50% with Simplr

    Summer Bridwell Customer Experience Manager

  • Thursday Boot Company maintains high-quality customer service with Simplr during unexpected volume spikes

    Alicia Martinez Director of customer experience

  • Mack Weldon boosts conversion to 28% with Simplr

    Sam Roden Senior Manager Customer Service

  • Paula’s Choice answers email in 57 minutes on average with Simplr

    Josh Hamman Director of Client Services

  • Parachute Home cuts cost-per-resolution by 40% with Simplr

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