Simplr is a customer service outsourcing company offering top-notch, flexible and affordable customer service solutions without the sneaky practices of the old school BPOs/offshore call centers. Their mission is to rapidly expand your inbound customer service capacities with speed, empathy and precision. Their network of work-at-home specialists are bolstered by machine learning to deliver a quick and empathetic customer experience.
"With Simplr's AI, in conjunction with its high quality Simplr Specialists, I knew that they would help us answer tickets and also improve on those answers. It was such a relief to me to know, 'wow! I have a partner who's not only going to help do the work we ask them to they're gonna improve that work. They're going to be able to raise quality on their own and in conjunction with us."
“Using Simplr has built up a better trust with our customers and allowed our volume to increase.”
“[Simplr] frees up more time so that I can focus more on marketing, on creating content, on actually doing trade shows, things that are more important to increase the revenue overall of the business.”
Read Simplr Reviews, Testimonials & Customer References from 21 real Simplr customers.
Browse Simplr Case Studies, Customer Success Stories, & Customer References from 20 businesses that use Simplr.
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