Simplr

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Read 21 Simplr reviews and testimonials from customers, explore 20 case studies and customer success stories, and watch 6 customer videos to see why companies chose Simplr as their undefined

Simplr is a customer service outsourcing company offering top-notch, flexible and affordable customer service solutions without the sneaky practices of the old school BPOs/offshore call centers. Their mission is to rapidly expand your inbound customer service capacities with speed, empathy and precision. Their network of work-at-home specialists are bolstered by machine learning to deliver a quick and empathetic customer experience.

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Customer Rating Review Scorebased on 2272 reference ratings
4.8/5.0 (2272)

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Featured Testimonials

  • “[Simplr] frees up more time so that I can focus more on marketing, on creating content, on actually doing trade shows, things that are more important to increase the revenue overall of the business.”

    Soleil GuerreroFounder

  • “2017 was an amazing year for CAVA. As we saw this growth happening — we knew that we need(ed) to find the right types of scalable solutions to help ensure the customer experience remained unchanged and the Simplr team was a great partner throughout this!”

    Meg SchiffmanDirector of Marketing

  • “Honestly, if I put a Simplr Specialist’s response next to a [Paula’s Choice] consultant’s response I couldn’t tell the difference. I think they’re really great.”

    Josh HammanDirector of Client Services
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Featured Case Studies

  • '47 - How retail stalwart '47 is coming after digitally-native brands with top-tier customer service

    Peggy BakerConsumer Experience Lead

  • Parachute Home Achieves 40% Cost Reduction with Simplr’s Pay-Per-Resolution Model

  • Ken and his team envision a world where all caregivers have the tools and resources to provide care. With every stethoscope that is purchased, StethoHope will help a caregiver in need

    Ken JacksonChief Executive Officer
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Featured Customer Videos

  • Play Video
    Ken JacksonChief Executive Officer
  • Play Video
    Courtney KirkCustomer Experience Account Manager
  • Play Video
    Alex VidaeffCustomer Experience Manager
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Additional Simplr Information & Resources

Read Simplr Reviews, Testimonials & Customer References from 21 real Simplr customers.

Browse Simplr Case Studies, Customer Success Stories, & Customer References from 20 businesses that use Simplr.

Watch Simplr Customer Videos to learn why 6 businesses chose Simplr.

FeaturedCustomers has 1,816,832+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.