Simplr is a customer service outsourcing company offering top-notch, flexible and affordable customer service solutions without the sneaky practices of the old school BPOs/offshore call centers. Their mission is to rapidly expand your inbound customer service capacities with speed, empathy and precision. Their network of work-at-home specialists are bolstered by machine learning to deliver a quick and empathetic customer experience.
“Outsourcing something that’s so close to your brand is always going to make you nervous, but outsourcing provides flexibility that a small company like ours just doesn’t have.”
“Like many companies, we were moving employees to work from home during the COVID-19 pandemic. Simplr was able to step in to help assist with email customer service for a …
"Using Simplr freed up 10 hours a week - now we can focus more on high-level initiatives like strategic planning, future growth, adding products to our catalog, customer and client …
Read Simplr Reviews, Testimonials & Customer References from 21 real Simplr customers.
Browse Simplr Case Studies, Customer Success Stories, & Customer References from 20 businesses that use Simplr.
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