Simplr

Premium
Read 21 Simplr reviews and testimonials from customers, explore 20 case studies and customer success stories, and watch 6 customer videos to see why companies chose Simplr as their Call Center Services

Simplr is a customer service outsourcing company offering top-notch, flexible and affordable customer service solutions without the sneaky practices of the old school BPOs/offshore call centers. Their mission is to rapidly expand your inbound customer service capacities with speed, empathy and precision. Their network of work-at-home specialists are bolstered by machine learning to deliver a quick and empathetic customer experience.

Show more
Categories:
  • 21 Testimonials View
  • 20 Case Studies View
  • 6 Customer Videos View
Customer Rating Review Score based on 2711 reference ratings
4.8/5.0 (2711)

More from Simplr

Featured Testimonials

  • “2017 was an amazing year for CAVA. As we saw this growth happening — we knew that we need(ed) to find the right types of scalable solutions to help ensure …

    Meg Schiffman Director of Marketing

  • “Simplr was the perfect fit when I needed immediate help due to a volume spike. The team is extremely professional, knowledgeable and always looking for ways to be a bigger …

    Christopher Curry Head of Customer Support

  • "With Simplr's AI, in conjunction with its high quality Simplr Specialists, I knew that they would help us answer tickets and also improve on those answers. It was such a …

    Matthew McCarron Customer Care Manager
Load additional Testimonials

Featured Case Studies

  • Parachute Home Achieves 40% Cost Reduction with Simplr’s Pay-Per-Resolution Model

  • Thursday Boots - Customer Case Study

    Alicia Martinez Director of customer experience

  • Mack Weldon Partners with Simplr to Scale Customer Service, Convert New Customers, …

    Sam Roden Senior Manager Customer Service
Load additional Case Studies

Featured Customer Videos

  • Tecovas - Customer Success Story (Summer Bridwell - Customer Experience Manager)
    Play Video
    Summer Bridwell Customer Experience Manager
  • ANINE BING - Customer Success Story (Alex Vidaeff - Customer Experience Manager)
    Play Video
    Alex Vidaeff Customer Experience Manager
  • Merch Stores Scale Customer Service with Simplr
    Play Video
    Courtney Kirk Customer Experience Account Manager
Load additional Videos

Additional Simplr Information & Resources

Read Simplr Reviews, Testimonials & Customer References from 21 real Simplr customers.

Browse Simplr Case Studies, Customer Success Stories, & Customer References from 20 businesses that use Simplr.

Watch Simplr Customer Videos to learn why 6 businesses chose Simplr.

FeaturedCustomers has 1,986,974+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.