Simplr

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Read 21 Simplr reviews and testimonials from customers, explore 20 case studies and customer success stories, and watch 6 customer videos to see why companies chose Simplr as their Call Center Services

Simplr is a customer service outsourcing company offering top-notch, flexible and affordable customer service solutions without the sneaky practices of the old school BPOs/offshore call centers. Their mission is to rapidly expand your inbound customer service capacities with speed, empathy and precision. Their network of work-at-home specialists are bolstered by machine learning to deliver a quick and empathetic customer experience.

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  • 21 Testimonials View
  • 20 Case Studies View
  • 6 Customer Videos View
Customer Rating Review Score based on 2844 reference ratings
4.8/5.0 (2844)

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Featured Testimonials

  • "We engage with customers on a very large scale, across multiple channels. A lot of times, we have customers asking us more questions on one platform versus the other. Simplr …

    Kevin Wang Director of E-Commerce

  • “That’s been great to have that communication between my team and the Simplr team they’ve been really receptive so that’s been good.”

    Regina Ortanez Customer Service Manager

  • "Our main goals are response time and quality of customer interaction. Working with Simplr helped in such a tremendous way."

    Alicia Martinez Director of customer experience
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Featured Case Studies

  • Optoro cuts email first response time to 30 minutes with Simplr

    Bridget Allen Customer Care Manager

  • Bebonia handles 90–95% of customer volume with Simplr

    Soleil Guerrero Founder

  • Tecovas reduces response time by 50% with Simplr

    Summer Bridwell Customer Experience Manager
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Featured Customer Videos

  • Happiest Baby Inc - Customer Success Story (Matthew McCarron - Customer Care Manager)
    Play Video
    Matthew McCarron Customer Care Manager
  • Tecovas - Customer Success Story (Summer Bridwell - Customer Experience Manager)
    Play Video
    Summer Bridwell Customer Experience Manager
  • Merch Stores Scale Customer Service with Simplr
    Play Video
    Courtney Kirk Customer Experience Account Manager
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Additional Simplr Information & Resources

Read Simplr Reviews, Testimonials & Customer References from 21 real Simplr customers.

Browse Simplr Case Studies, Customer Success Stories, & Customer References from 20 businesses that use Simplr.

Watch Simplr Customer Videos to learn why 6 businesses chose Simplr.

FeaturedCustomers has 2,132,021+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.