Simplr is a customer service outsourcing company offering top-notch, flexible and affordable customer service solutions without the sneaky practices of the old school BPOs/offshore call centers. Their mission is to rapidly expand your inbound customer service capacities with speed, empathy and precision. Their network of work-at-home specialists are bolstered by machine learning to deliver a quick and empathetic customer experience.
“Outsourcing something that’s so close to your brand is always going to make you nervous, but outsourcing provides flexibility that a small company like ours just doesn’t have.”
"My customer base - the Millennial generation - needs everything ASAP. Having Simplr there to answer 24/7, and get them the response that they need in a fast, timely manner …
"Ultimately, good customer service in the music merchant business is just making sure you focus on finding the answer as quickly as possible."
Read Simplr Reviews, Testimonials & Customer References from 21 real Simplr customers.
Browse Simplr Case Studies, Customer Success Stories, & Customer References from 20 businesses that use Simplr.
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