Simplr

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Read 21 Simplr reviews and testimonials from customers, explore 20 case studies and customer success stories, and watch 6 customer videos to see why companies chose Simplr as their undefined

Simplr is a customer service outsourcing company offering top-notch, flexible and affordable customer service solutions without the sneaky practices of the old school BPOs/offshore call centers. Their mission is to rapidly expand your inbound customer service capacities with speed, empathy and precision. Their network of work-at-home specialists are bolstered by machine learning to deliver a quick and empathetic customer experience.

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Customer Rating Review Scorebased on 2317 reference ratings
4.8/5.0 (2317)

Featured Testimonials

  • “[Simplr] frees up more time so that I can focus more on marketing, on creating content, on actually doing trade shows, things that are more important to increase the revenue overall of the business.”

  • “2017 was an amazing year for CAVA. As we saw this growth happening — we knew that we need(ed) to find the right types of scalable solutions to help ensure the customer experience remained unchanged and the Simplr team was a great partner throughout this!”

  • "One of the great things about working with Simplr is that we can offer our customers off-hours coverage without impacting our internal staff. We know that Simplr is going to be there for extended hours into the evenings and on holidays responding to our customers."

Featured Case Studies

  • Simplr Supports Enterprise Company Asurion

  • How Paula’s Choice, a Global Beauty Powerhouse, Uses Simplr to Scale a 25-year Legacy of Excellence in Customer Service

  • ANINE BING Converts More Customers with 24/7 Live Chat Staffing

Featured Customer Videos

Additional Simplr Information & Resources

Read Simplr Reviews, Testimonials & Customer References from 21 real Simplr customers.

Browse Simplr Case Studies, Customer Success Stories, & Customer References from 20 businesses that use Simplr.

Watch Simplr Customer Videos to learn why 6 businesses chose Simplr.