Simplr

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Read 21 Simplr reviews and testimonials from customers, explore 20 case studies and customer success stories, and watch 6 customer videos to see why companies chose Simplr as their undefined

Simplr is a customer service outsourcing company offering top-notch, flexible and affordable customer service solutions without the sneaky practices of the old school BPOs/offshore call centers. Their mission is to rapidly expand your inbound customer service capacities with speed, empathy and precision. Their network of work-at-home specialists are bolstered by machine learning to deliver a quick and empathetic customer experience.

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Customer Rating Review Scorebased on 2336 reference ratings
4.8/5.0 (2336)

Featured Testimonials

  • "Ultimately, good customer service in the music merchant business is just making sure you focus on finding the answer as quickly as possible."

  • "With Simplr's AI, in conjunction with its high quality Simplr Specialists, I knew that they would help us answer tickets and also improve on those answers. It was such a relief to me to know, 'wow! I have a partner who's not only going to help do the work we ask them to they're gonna improve that work. They're going to be able to raise quality on their own and in conjunction with us."

  • “That’s been great to have that communication between my team and the Simplr team they’ve been really receptive so that’s been good.”

Featured Case Studies

  • '47 - How retail stalwart '47 is coming after digitally-native brands with top-tier customer service

  • Meeting Amazon's expectations for stellar customer service equals higher rankings and increased sales, but a slip in any area can negatively impact sales

  • BootayBag - Customer Case Study

Featured Customer Videos

Additional Simplr Information & Resources

Read Simplr Reviews, Testimonials & Customer References from 21 real Simplr customers.

Browse Simplr Case Studies, Customer Success Stories, & Customer References from 20 businesses that use Simplr.

Watch Simplr Customer Videos to learn why 6 businesses chose Simplr.