Simplr

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Read 21 Simplr reviews and testimonials from customers, explore 20 case studies and customer success stories, and watch 6 customer videos to see why companies chose Simplr as their Service Providers

Simplr is a customer service outsourcing company offering top-notch, flexible and affordable customer service solutions without the sneaky practices of the old school BPOs/offshore call centers. Their mission is to rapidly expand your inbound customer service capacities with speed, empathy and precision. Their network of work-at-home specialists are bolstered by machine learning to deliver a quick and empathetic customer experience.

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  • 21 Testimonials View
  • 20 Case Studies View
  • 6 Customer Videos View
Customer Rating Review Score based on 2681 reference ratings
4.8/5.0 (2681)

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Featured Testimonials

  • "Simplr jumping on board and assisting with our chat and email volume has been a blessing. It has truly been an incredible experience."

    Alex Collis Director of Operations

  • “Like many companies, we were moving employees to work from home during the COVID-19 pandemic. Simplr was able to step in to help assist with email customer service for a …

    Shawn Kelly Director of Work Home Protection Operations

  • "With Simplr's AI, in conjunction with its high quality Simplr Specialists, I knew that they would help us answer tickets and also improve on those answers. It was such a …

    Matthew McCarron Customer Care Manager
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Featured Case Studies

  • ANINE BING Converts More Customers with 24/7 Live Chat Staffing

    Alex Vidaeff Customer Experience Manager

  • Futureshirts - Customer Case Study

    Courtney Kirk Customer Experience Account Manager

  • Happiest Baby Converts 20% of Chats into Revenue with Simplr

    Matthew McCarron Customer Care Manager
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Featured Customer Videos

  • Tecovas - Customer Success Story (Summer Bridwell - Customer Experience Manager)
    Play Video
    Summer Bridwell Customer Experience Manager
  • StethoHope - Customer Success Story (Ken Jackson - Chief Executive Officer)
    Play Video
    Ken Jackson Chief Executive Officer
  • '47 - Customer Success Story (Peggy Baker - Consumer Experience Lead)
    Play Video
    Peggy Baker Consumer Experience Lead
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Additional Simplr Information & Resources

Read Simplr Reviews, Testimonials & Customer References from 21 real Simplr customers.

Browse Simplr Case Studies, Customer Success Stories, & Customer References from 20 businesses that use Simplr.

Watch Simplr Customer Videos to learn why 6 businesses chose Simplr.

FeaturedCustomers has 1,924,476+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.