Simplr is a customer service outsourcing company offering top-notch, flexible and affordable customer service solutions without the sneaky practices of the old school BPOs/offshore call centers. Their mission is to rapidly expand your inbound customer service capacities with speed, empathy and precision. Their network of work-at-home specialists are bolstered by machine learning to deliver a quick and empathetic customer experience.
"One of the great things about working with Simplr is that we can offer our customers off-hours coverage without impacting our internal staff. We know that Simplr is going to be there for extended hours into the evenings and on holidays responding to our customers."
“Outsourcing something that’s so close to your brand is always going to make you nervous, but outsourcing provides flexibility that a small company like ours just doesn’t have.”
"Simplr jumping on board and assisting with our chat and email volume has been a blessing. It has truly been an incredible experience."
Read Simplr Reviews, Testimonials & Customer References from 21 real Simplr customers.
Browse Simplr Case Studies, Customer Success Stories, & Customer References from 20 businesses that use Simplr.
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