Simplr

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Read 21 Simplr reviews and testimonials from customers, explore 20 case studies and customer success stories, and watch 6 customer videos to see why companies chose Simplr as their Call Center Services

Simplr is a customer service outsourcing company offering top-notch, flexible and affordable customer service solutions without the sneaky practices of the old school BPOs/offshore call centers. Their mission is to rapidly expand your inbound customer service capacities with speed, empathy and precision. Their network of work-at-home specialists are bolstered by machine learning to deliver a quick and empathetic customer experience.

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  • 21 Testimonials View
  • 20 Case Studies View
  • 6 Customer Videos View
Customer Rating Review Score based on 2795 reference ratings
4.8/5.0 (2795)

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Featured Testimonials

  • "With Simplr's AI, in conjunction with its high quality Simplr Specialists, I knew that they would help us answer tickets and also improve on those answers. It was such a …

    Matthew McCarron Customer Care Manager

  • “That’s been great to have that communication between my team and the Simplr team they’ve been really receptive so that’s been good.”

    Regina Ortanez Customer Service Manager

  • "We engage with customers on a very large scale, across multiple channels. A lot of times, we have customers asking us more questions on one platform versus the other. Simplr …

    Kevin Wang Director of E-Commerce
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Featured Case Studies

  • ANINE BING Converts More Customers with 24/7 Live Chat Staffing

    Alex Vidaeff Customer Experience Manager

  • Meeting Amazon's expectations for stellar customer service equals higher rankings and increased …

    Kevin Wang Director of E-Commerce

  • How Paula’s Choice, a Global Beauty Powerhouse, Uses Simplr to Scale a …

    Josh Hamman Director of Client Services
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Featured Customer Videos

  • ANINE BING - Customer Success Story (Alex Vidaeff - Customer Experience Manager)
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    Alex Vidaeff Customer Experience Manager
  • Merch Stores Scale Customer Service with Simplr
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    Courtney Kirk Customer Experience Account Manager
  • StethoHope - Customer Success Story (Ken Jackson - Chief Executive Officer)
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    Ken Jackson Chief Executive Officer
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Additional Simplr Information & Resources

Read Simplr Reviews, Testimonials & Customer References from 21 real Simplr customers.

Browse Simplr Case Studies, Customer Success Stories, & Customer References from 20 businesses that use Simplr.

Watch Simplr Customer Videos to learn why 6 businesses chose Simplr.

FeaturedCustomers has 2,098,489+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.