Simplr is a customer service outsourcing company offering top-notch, flexible and affordable customer service solutions without the sneaky practices of the old school BPOs/offshore call centers. Their mission is to rapidly expand your inbound customer service capacities with speed, empathy and precision. Their network of work-at-home specialists are bolstered by machine learning to deliver a quick and empathetic customer experience.
"Our main goals are response time and quality of customer interaction. Working with Simplr helped in such a tremendous way."
“Honestly, if I put a Simplr Specialist’s response next to a [Paula’s Choice] consultant’s response I couldn’t tell the difference. I think they’re really great.”
"We engage with customers on a very large scale, across multiple channels. A lot of times, we have customers asking us more questions on one platform versus the other. Simplr can really help help us bridge that gap between the multi channel approach."
Read Simplr Reviews, Testimonials & Customer References from 21 real Simplr customers.
Browse Simplr Case Studies, Customer Success Stories, & Customer References from 20 businesses that use Simplr.
Watch Simplr Customer Videos to learn why 6 businesses chose Simplr.