Simplr is a customer service outsourcing company offering top-notch, flexible and affordable customer service solutions without the sneaky practices of the old school BPOs/offshore call centers. Their mission is to rapidly expand your inbound customer service capacities with speed, empathy and precision. Their network of work-at-home specialists are bolstered by machine learning to deliver a quick and empathetic customer experience.
"My customer base - the Millennial generation - needs everything ASAP. Having Simplr there to answer 24/7, and get them the response that they need in a fast, timely manner is just crucial for us to make sure that we keep our customers happy."
"Ultimately, good customer service in the music merchant business is just making sure you focus on finding the answer as quickly as possible."
“Using Simplr has built up a better trust with our customers and allowed our volume to increase.”
Read Simplr Reviews, Testimonials & Customer References from 21 real Simplr customers.
Browse Simplr Case Studies, Customer Success Stories, & Customer References from 20 businesses that use Simplr.
Watch Simplr Customer Videos to learn why 6 businesses chose Simplr.
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