Simplr is a customer service outsourcing company offering top-notch, flexible and affordable customer service solutions without the sneaky practices of the old school BPOs/offshore call centers. Their mission is to rapidly expand your inbound customer service capacities with speed, empathy and precision. Their network of work-at-home specialists are bolstered by machine learning to deliver a quick and empathetic customer experience.
“Simplr was the perfect fit when I needed immediate help due to a volume spike. The team is extremely professional, knowledgeable and always looking for ways to be a bigger …
"Ultimately, good customer service in the music merchant business is just making sure you focus on finding the answer as quickly as possible."
"We engage with customers on a very large scale, across multiple channels. A lot of times, we have customers asking us more questions on one platform versus the other. Simplr …
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