79 Signifyd Testimonials

"If you care about your business and you’re starting to grow, Signifyd is definitely necessary. There’s so much that is affected by chargebacks, including your processing rate, and there are so many little hiccups that can derail your shipping when you’re growing. This is just something that will give you ease of mind. It becomes something that just happens and you don’t even have to think about it anymore."

"I think this is the first time I’ve seen something that truly protects the merchant in all areas whereas before it was just the merchant fending for themselves. He says he’s also accepted that as an online retailer fraud will forever be a fact of life. You have to be willing to just deal with it. You are going to get hit with it. I had somebody the other day ask me about Signifyd. I was explaining to him what we gained from it and I think he’s already looking into using them too."

"Signifyd has a very smart technology that can detect fraud accurately. Besides the technology, the team at Signifyd is super engaged all the time and is always looking for ways to improve and help your business. As a customer, we get access to their rich dashboard which can be used to look into specific cases as well as overall trends. Bottom line – great technology, great people, super transparent."

"Signifyd helped us not only survive, but thrive during a challenging peak period without any issues. And during non‑peak times, Signifyd is a consistent partner willing to take on as much work as is required to support operations. Their analysis and feedback has led to several critical changes to the way our team operates, and for that we are grateful."

"Because of our high AOV, we were being extremely conservative and our fraud controls were so oppressive that many of our legitimate customers were being wrongly denied. With Signifyd’s Guaranteed Fraud Protection, we have been able to open up our sales funnel – increasing approval rates and preserving customer experience all the way through checkout."

"Before we started to use Signifyd, on average we were at a 3% fraud rate during a £200,000 month. Now with Signifyd, we’re doing upwards of £700,000 a month through our online store alone. We were able to assess our fraud rate within minutes with Signifyd. It’s a much more streamlined operation for us when it comes to fraud."

"As the global ecommerce market continues to grow and payments and checkout needs become more complex, merchants require more sophisticated solutions to optimize transaction acceptance while protecting commerce. We are continually impressed with Signifyd’s innovative approach to this market need, and our partnership with them has helped us unlock better experiences for both our merchants and their shoppers."

"I enjoyed the exchange of creative ideas in a stunning spot away from work and with people who are clearly passionate about ecommerce. The conversation was engaging, the insights were invaluable and the evening was memorable. Sign me up for the next FLOW.'

"It was great to learn from fellow retailers of all sizes, both about their challenges and strategies. FLOW was also an ideal opportunity to talk to the Signifyd team and provide feedback while hearing about the new features they’re releasing. And, honestly, the rooftop setting didn’t hurt."

"Signifyd has gotten into the trenches with us and helped us to understand what other companies are doing best-in-class and best-in-industry. Fraud is ever changing, ever moving and it feels like as soon as you get caught up, it catches up. So it feels good to have a partner that is knowledgeable in our industry and that we can trust."

'Signifyd has been amazing at providing us with local experts on the markets that we are working in, talking to us about the local fraud trends, and educating us on the types of identity verification and fraud prevention strategies that work best."

"Customer experience is a really important value for us as a brand. To be on the other end of that – to see Signifyd making every effort to understand our unique needs as a business in order to customize a solution that fit those needs – established them as a partner we could trust."

"Managing abuse around our return policy is very big for us and we couldn’t do that before. The cost of a return is enormous for a company - now with Signifyd we can prevent people from abusing returns and that is great."

“Signifyd is one of the few partners that we work with that we have utmost confidence in. It’s a piece of the business we don’t think about because they do it so well, and they do it so well with so little input from us.”

“I absolutely would recommend Signifyd because it really helps to create trust in the business, not only from a consumer perspective but also for the business internally. It’s a reliable source where you no longer need to be concerned about chargebacks, issues on the checkout and payment refusals.”