79 Signifyd Testimonials

"Overall the benefit from Signifyd has been a multimillion dollar uplift in revenue annually. That doesn’t even begin to capture the additional revenue we will gain from customers that had a great experience that are going to come back and shop more with us."

"I had to explain to vendor CTOs how their own algorithms worked. These tools are not for the faint-hearted. Once we deployed Signifyd, it sped up the time between when an order comes in, and when it goes out. It’s also eased up the load on our staff tremendously. Put simply, Signifyd has revolutionized the way we do fraud management."

"As our business has grown globally, we’ve incorporated Signifyd to make our order review and fraud prevention seamless."

"We were really lucky to have implemented Signifyd before the start of the pandemic. Where other merchants were scrambling to adapt to the new world of ecommerce, we were able to flip the switch on omnichannel practically overnight. Moving forward, we know that with Signifyd future-proofing our business, we will be just as ready to adapt to the ecommerce of tomorrow."

"If you are looking for a smooth implementation that’s going to be delivered on time, software that is going to deliver the value it promises to deliver, and a partner that will be with you side-by-side even after implementation, then Signifyd is the right solution for you."

"With our previous solution, it was on us to make decisions based on the limited amount of data that we had across our business. But with Signifyd, we suddenly had visibility into customer behavior and fraud trends across thousands of global merchants."

"Signifyd offered us something that we couldn’t possibly replicate intelligent decisions based on data from thousands of other merchants and millions of past transactions. That’s critical for us as we scale because the customers that are new to us are not new to Signifyd."

"Signifyd has enabled us to grow at the pace we have because it has given us the confidence to completely offload commerce protection and focus on developing our brand and connecting with our customers. If you are scaling rapidly, I highly recommend that you use a solution that guarantees fraud decisions and provides quick time-to-value with easy integration options. For Maplin, Signifyd was the obvious choice."

"Partnering with Signifyd made perfect sense. The ROI of chargeback elimination, reduced operational costs, and overall revenue lift more than outweighed the upfront cost. And most importantly, we could go back to operating at the rapid rate needed to stay competitive across the globe."

"Since we became Signifyd customers, our business has expanded into the Netherlands, Sweden and Denmark. With Signifyd, there was not even a learning period in these regions. Typically, you would expect to see a dip in approval rates, but we were able to hit the ground running. We maintained an above 98% approval rate from day one in all three."

"Frank And Oak has seen a great return on investment. The chargebacks reversed or refunded easily nullify the cost of the platform and the added value we get from trends data and expert advice on revenue leakage throughout the funnel is invaluable for us."

"What matters is the rate of approval, the risk the vendor is willing to take on to push those approval rates to the max, and the flexibility and transparency of the technical team that is going to really drive value. That’s how we made our decision to partner with Signifyd and that’s how I recommend all merchants think about fraud."

"As a sleep tech company, continuous innovation is at our core. This applies not only to the products we build, but also to the way we run our business. Signifyd has become a key piece of our competitive advantage. When other companies are losing customers to bad CX and friction in the checkout process, we gain market share."

"Fraudsters know you are looking for specific behaviors and what they do is increasingly resemble legitimate clients, therefore, if you only know what a shopper does within your business you are missing a part of the movie. And to see the full movie, machine learning tools and agile providers like Signifyd, and, above all, a great team constantly monitoring this data is key."

"Signifyd helped us not only survive, but thrive during a challenging peak period without any issues. And during non‑peak times, Signifyd is a consistent partner willing to take on as much work as is required to support operations. Their analysis and feedback has led to several critical changes to the way our team operates, and for that we are grateful."