"We use Signifyd. Their focus is on eliminating fraud by profiling all of our potential customers, which allows us to easily accept more orders. So as our business continues to grow, we don't need to worry about chargebacks for fraud."
"Since using Signifyd, we've added thousands of dollars in revenue we would normally have declined. They're approving what we considered our riskiest orders, and we've been able to open up many new international countries as well."
"We chose Signifyd because they guarantee protection against fraud. So if Signifyd is wrong about an order, they're the ones paying the fraud loss, including shipping, fees, taxes, everything. A company that takes responsibility for its decisions is a company that I can believe in."
"I love it. It’s such an easy platform to use. I don’t think I could’ve become this big without Signifyd."
"With Signifyd, we save time, accept more orders, and serve our customers better. We don't worry about fraud. This allows us to spend more time helping customers, helping them capture those perfect moments. Because that's what we love to do."
"With Signifyd’s dashboard we’re able to quickly see all order details, from where the IP is, to email duration, to the social media background of the consumer placing the order. With a score from 1-1000, Signifyd is facilitating fraud detection in its simplest form. Since it has positioned itself to reimburse a company like ours if the charge is actually fraud against chargebacks, they’re helping our company grow as we now know that even if Signifyd is wrong in their assessment, they’re able to back it up with a monetary reimbursement."
"The future of retail depends on what brands can do for their communities. What are their stores bringing to their neighborhoods? How are their stores becoming venues? The retail experience consumers expect today is so much more than displaying goods on shelves."
"We’ve experienced behavior in other menswear stores that never made sense to us – almost like an arrogance towards their customers. Why would you ever want your customer to feel left out? We want the opposite, to bring everyone in to these amazing products we offer through Rooted."
"The whole customer experience strategy is based on what a customer will experience from us and what will they share with friends and acquaintances, and will they come back, and so on. Signifyd helped us to move faster with the order approval, shipping and delivery."
"As our business has grown globally, we’ve incorporated Signifyd to make our order review and fraud prevention seamless."
"I never imagined there was a company that could help us review orders instantly and eliminate our fraud. Thank you guys for doing this."
"For the most part, people placing an order with us really want a tub. They usually search for us online, find us on Amazon or eBay, or are recommended to us by their contractor."
"Online jewelry companies lose thousands of dollars per month due to fraud. We don't because we use Signifyd. With their Guaranteed Fraud Protection, we never pay for fraud or chargebacks. That's a savings we can pass directly to our customers."
"Signifyd approves or declines the transaction based on their review. We trust their decisions. If we get any chargebacks, Signifyd covers the costs. It’s a no-brainer."
"The team were amazing. You guys just get better and better each year. You guys are bringing out more technology; you have quarterly business meetings; you’re always reaching out to us and you understand the business."