79 Signifyd Testimonials

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  • "Since we became Signifyd customers, our business has expanded into the Netherlands, Sweden and Denmark. With Signifyd, there was not even a learning period in these regions. Typically, you would expect to see a dip in approval rates, but we were able to hit the ground running. We maintained an above 98% approval rate from day one in all three."

  • "With Signifyd’s dashboard we’re able to quickly see all order details, from where the IP is, to email duration, to the social media background of the consumer placing the order. With a score from 1-1000, Signifyd is facilitating fraud detection in its simplest form. Since it has positioned itself to reimburse a company like ours if the charge is actually fraud against chargebacks, they’re helping our company grow as we now know that even if Signifyd is wrong in their assessment, they’re able to back it up with a monetary reimbursement."

  • "We love the service. It really saves us money. We love how they built great software so that it’s automatic and not all manual. The service level’s been fantastic. Very responsive."

  • "Our fraud rates have continued to go down. Our Signifyd experience has been painless. They’re very easy to work with."

  • "We haven’t had a single fraudulent chargeback since we started with Signifyd. That’s what they said would happen and that’s what actually happened. That goes a long way in business, and for us it makes more sense to scale with Signifyd than to try to do any of this on our own."

  • "I love it. It’s such an easy platform to use. I don’t think I could’ve become this big without Signifyd."

  • "With Signifyd, we save time, accept more orders, and serve our customers better. We don't worry about fraud. This allows us to spend more time helping customers, helping them capture those perfect moments. Because that's what we love to do."

  • "The future of retail depends on what brands can do for their communities. What are their stores bringing to their neighborhoods? How are their stores becoming venues? The retail experience consumers expect today is so much more than displaying goods on shelves."

  • "We’ve experienced behavior in other menswear stores that never made sense to us – almost like an arrogance towards their customers. Why would you ever want your customer to feel left out? We want the opposite, to bring everyone in to these amazing products we offer through Rooted."

  • "The whole customer experience strategy is based on what a customer will experience from us and what will they share with friends and acquaintances, and will they come back, and so on. Signifyd helped us to move faster with the order approval, shipping and delivery."

  • "As our business has grown globally, we’ve incorporated Signifyd to make our order review and fraud prevention seamless."

  • "I never imagined there was a company that could help us review orders instantly and eliminate our fraud. Thank you guys for doing this."

  • "For the most part, people placing an order with us really want a tub. They usually search for us online, find us on Amazon or eBay, or are recommended to us by their contractor."

  • "Online jewelry companies lose thousands of dollars per month due to fraud. We don't because we use Signifyd. With their Guaranteed Fraud Protection, we never pay for fraud or chargebacks. That's a savings we can pass directly to our customers."

  • "Signifyd approves or declines the transaction based on their review. We trust their decisions. If we get any chargebacks, Signifyd covers the costs. It’s a no-brainer."