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"For the most part, people placing an order with us really want a tub. They usually search for us online, find us on Amazon or eBay, or are recommended to us by their contractor."
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"Managing abuse around our return policy is very big for us and we couldn’t do that before. The cost of a return is enormous for a company - now with Signifyd we can prevent people from abusing returns and that is great."
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"Overall the benefit from Signifyd has been a multimillion dollar uplift in revenue annually. That doesn’t even begin to capture the additional revenue we will gain from customers that had a great experience that are going to come back and shop more with us."
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"There’s so much work to do, so many markets to explore, and so many new styles to consider. We’re grateful for everything that has led us to this point, but the truth is – on a global scale – we’re just getting started."
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"My greatest challenge now is choosing my next augmented reality vendor. Just do it. Quit goofing around with this stuff and let the pros get it done right."
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"Accept more orders with zero fraud losses, that’s what we were promised, and that’s what Signifyd has delivered. 2017 was a great year for us, better than we could have expected. Now we need to be prepared for the next level of growth and expansion."
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"Once we realized the orders were fraudulent, we tried to filter them out, but had limited success and ended up turning away legitimate customers. I recall how we asked for photos of driver’s licenses, and how the very first one we received was obviously fake."
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"Signifyd knows if the order is good, or if it's fraud. And when they are wrong, which can happen, they cover the complete cost of the chargeback. We're not loosing sleep over fraud or chargebacks, and we can ship our products to our customers faster because we don't have to …
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"We can ship to customers we otherwise wouldn't have felt comfortable shipping to. Because Signifyd has us covered from a chargeback standpoint, it allows us to focus on what we're good at, and that allows us to keep our business personal."
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"Since Signifyd guarantees every order we know we're covered if anything, even one order, goes through the tube. With that assurance we can focus on what matters to us most. That's what our customers want and that's what Jet delivers."
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"We use Signifyd. Their focus is on eliminating fraud by profiling all of our potential customers, which allows us to easily accept more orders. So as our business continues to grow, we don't need to worry about chargebacks for fraud."
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"Signifyd has helped us eliminate fraud and chargebacks as we can accept a lot more orders, and ship them out immediately, knowing we're covered by Signifyd."
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"We chose Signifyd because they guarantee protection against fraud. So if Signifyd is wrong about an order, they're the ones paying the fraud loss, including shipping, fees, taxes, everything. A company that takes responsibility for its decisions is a company that I can believe in."
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"Signifyd has helped us in terms of time management because there was a lot of manual work before. It's saved us time, it's saved us money and it's saved us on the turnaround time for order processing."
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"I consider myself an Audio Psychologist. I consistently listen to the customer’s audio concerns and objectives for optimal sound quality. Music provides an emotional response and I prescribe the best mixture of audio gear to give them the hair-raising experience they had at their last concert."