"The staff love it. They love the television aspect of visualizing the cars in the lanes. They are really getting behind the Drive-Thru Director, and the ability to hold challenges between our locations has created some friendly competition and inter-restaurant banter that is helping to improve speed of service times. …
“This was the first time SICOM has integrated with Heartland, and it’s been a seamless transition. Students are using their cards at the [Encounter Kiosks] without a problem.”
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